Team Member - Chopstix

Moto; Cherwell District; Presencial; GBP 15.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonus

Staff discount

Sick pay

Life assurance

Funding qualifications

Weekly pay

Descripción de la vacante

Moto is hiring a Team Member at Cherwell Services, M40 Junction 10, Bicester, Oxfordshire. The role focuses on delivering Chopstix Asian cuisine and outstanding customer service while supporting a busy rest stop environment. Shifts vary between 10am and 10pm; 35 hours per week with weekly pay and strong development opportunities.

A discretionary annual bonus and staff discounts are offered. You will greet customers, take and process orders, prepare hot foods, maintain brand standards, assist in

Formación

• Experience in fast-paced customer-facing roles.
• Ability to greet customers warmly and manage orders efficiently.
• Willingness to work flexible shifts including weekends.

Responsabilidades

• Greet customers with a warm and friendly welcome.
• Process orders and requests promptly and accurately.
• Produce hot food items throughout the day.
• Deliver brand standards and exceptional customer service.
• Resolve enquiries with a customer-centric approach.
• Replenish displays to maximise product availability.
• Keep workspace and store clean, tidy and welcoming.
• Collaborate with colleagues to promote teamwork.
• Create a memorable customer experience that encourages return visits.
• Assist in kitchen preparation for following day’s trade.

Conocimientos

Customer service

Teamwork

Adaptability

Attention to detail

Descripción del empleo

Team Member - £12.90ph

Shifts: Vary shifts between 10am to 10pm, weekdays and weekends required, 35hrs per week

Address: Address: Cherwell Services, M40 Junction 10, Bicester, Oxfordshire, OX27 7RD

Are you ready to be our next Chopstix Team Member?

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Chopstix Asian cuisine and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas

• Up to 55% colleague discount across our franchise partner brands

• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance

• Fantastic development opportunities including funded qualifications

• Weekly Pay

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome

• Processing orders and requests in a timely and efficient manner

• Producing a range of hot food throughout the day

• Delivering our brand standards to a level our customers have come to expect

• Resolving challenges and enquiries with a customer centric mindset

• Replenishing displays to provide maximum product availability

• Ensuring your workspace and store is kept clean, tidy and welcoming

• Working with colleagues to deliver a culture of togetherness and teamwork

• Leaving our customers with a memorable experience worth coming back for

• Helping prepare the kitchen, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Disclaimers:

*Hourly rates of pay may differ for under 18’s

*Please note this role internally is known as Customer Service Assistant

*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP