Team Member - BP

Moto; Lymm; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is transforming the UK's rest stop experience! As a Team Member, you'll deliver exceptional customer service while handling food and stock. Enjoy a range of benefits including a generous discount scheme and an annual bonus. This role offers fantastic development opportunities, making it perfect for those looking to grow in a dynamic environment. Whether you're new to the workforce or seeking a career change, this position welcomes enthusiastic individuals ready to make a difference. Apply today and embark on an exciting journey with us!

Benefits

Up to 60% colleague discount

Annual bonus scheme

Enhanced benefits including pension

Funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals with a passion for customer service.
• No prior experience required; training provided.

Responsibilities

• Maintaining stock levels and preparing food.
• Serving customers and handling enquiries.
• Operating tills and ensuring cleanliness.

Skills

Customer Service

Teamwork

Communication

Job description

£12.25 per hour

Address: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SP

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods, all in one place, with exceptional customer service. We are transforming the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more – so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities, including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Applicants will need to be 18 years of age or over to perform certain tasks or work on specific shifts due to some responsibilities within the role.

As a motorway services area, some sites may have limited or no access through public transport. Please ensure you can access the site before applying.

Similar roles include team member, retail assistant, general or customer service assistant. If you're considering a career change to roles such as carer, cleaner, or warehouse assistant, we’d love to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today.

*Please note: internally, this role is called Customer Service Assistant.

*Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

INDNP

Want to know what it's like to work for us? Find out from our colleague Sally.