Team Member - BP Retail & Forecourt Team · Lymm

Moto; Lymm; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that aims to transform the UK's rest stop experience! As a Team Member, you'll deliver exceptional customer service while working with a range of travel essentials and delicious food options. This role offers you the chance to grow through fabulous development opportunities and enjoy a range of benefits, including substantial discounts and an annual bonus scheme. If you're looking for a rewarding job with a supportive team, this is the perfect opportunity for you!

Benefits

Annual bonus scheme

Colleague discounts

Enhanced benefits including pension

Funded qualifications

Weekly pay

Qualifications

• Enthusiastic individuals with a passion for customer service.
• No prior experience required; training provided.

Responsibilities

• Maintain stock levels and replenish displays.
• Serve customers and handle inquiries.
• Prepare hot food and refreshments.

Skills

Customer Service

Teamwork

Communication

Job description

£12.25 per hour

Address: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SP

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place, along with exceptional customer service. We aim to transform the UK’s rest stop experience.

We’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more—so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities, including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer inquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Applicants must be 18 years or older to perform certain tasks or work on specific shifts due to some responsibilities within the role.

As a motorway services area, some sites may have limited or no access through public transport. Please ensure you can access the site before applying.

Relevant roles include team member, retail assistant, general assistant, or customer service assistant. If you are considering a career change to roles such as carer, cleaner, or warehouse assistant, we’d love to hear from you!

Where our customers’ journey pauses, yours begins.

Apply today

*Please note: Internally, this role is called Customer Service Assistant.

Note: The annual bonus scheme is equivalent to one week's salary based on average hours worked (define period).

INDNP

Want to know what it’s like to work for us? Find out from our colleague Sally.