Team Member

Moto Hospitality; Kilsby; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Enhanced benefits

Job summary

Moto Hospitality is hiring a Team Member for Rugby Services, Churchover, Rugby. You will greet customers, take orders, prepare hot food, baked goods and beverages, and ensure our brand standards are consistently met.

Shifts are 11pm–7am, 21 hours per week. We offer discretionary bonus pay, staff discounts across franchise brands, enhanced benefits and a supportive team environment that values inclusivity and customer care.

Qualifications

Responsibilities

• Greeting customers with a warm and friendly welcome
• Processing orders and requests quickly and accurately
• Producing hot food, baked goods and beverages throughout shifts
• Maintaining brand standards to a high level for every customer
• Resolving questions and issues with a customer-centric approach
• Restocking displays to maximise product availability
• Keeping the store and forecourt clean, tidy and welcoming
• Collaborating with colleagues to foster teamwork and a positive culture

Job description

Weekly Pay What you'll be doing as a Team Member: Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Producing a range of hot food, baked goods and beverages throughout the day Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Replenishing displays to provide maximum product availability Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store, ready for the following days trade

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

Team Member - £14.90ph Shifts: 11pm to 7am, 5 nights in 7 per week, 21hrs per week Address: Rugby Services, Junction 1 M6, Leicester Road, Churchover, Rugby CV23 0EZ Are you ready to be our next BP Greggs Team Member? Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP's premium quality fuels and delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK's rest stop experience. What we offer our Team Members: Up to 1 week's discretionary bonus pay per year paid just in time for Christmas Up to 55% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance, What we value: We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance. Disclaimers:

• Hourly rates of pay may differ for under 18's
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.

INDLP