Team Member

SSP UK & Ireland; Hounslow; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Discounts

Employee discounts

Friends & Family discount app

Training programs

Health & wellbeing

Job summary

SSP UK & Ireland at London Heathrow Airport, Evergreen, is hiring Team Members. Pay rate £14.80 per hour, plus an extra £1.20 per hour for hours between midnight and 6am, bringing the rate to £16.00 per hour.

We have full-time roles around 30 hours per week, with hours from 3am to 11pm and flexible shifts across weekdays, weekends, and holidays. Join a vibrant hospitality team serving brands like M&S, Starbucks, Burger King and BrewDog; benefits include staff discounts, training and wellbeing

Qualifications

• 5 years of references and Criminal Record Check required.
• Applicants must be 18 years or older to perform certain tasks.
• One year of experience in a high-volume Hospitality or Retail role is preferred.

Responsibilities

• Engage with customers to provide an outstanding experience.
• Collaborate with colleagues to ensure smooth operations.
• Maintain high standards during night and day shifts.

Skills

Customer service

Communication

Night shift experience

Job description

TEAM MEMBER – LONDON HEATHROW AIRPORT, EVERGREEN

Pay Rate: £14.80 per hour + as a little incentive, you will earn an extra £1.20 per hour f or hours worked between midnight and 6am, bringing your rate of pay to £16.00 per hour.

We have Full Time (30 hour) roles available.

Hours of operation are 3am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

About You

• As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Team Member Role

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.
• At Least one years’ experience in a similar high-volume Hospitality or Retail role is preferred and / or Previous night shift experience is desirable.

As a Team Member We Will Offer You

• Discounted Mealwhile on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.