Team Member

SSP; Greater London; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Friends and family discount app

Award-winning training and development

Job summary

SSP is seeking a Team Member for London Heathrow Airport, Evergreen. The role offers Full Time (30 hours) with a base pay rate of £14.80 per hour, rising to £16.00 per hour for hours between midnight and 6am, plus incentives.

Hours are 3am–11pm, across weekdays, weekends, and holidays, in a bustling hospitality setting with brands like M&S, Starbucks, and Burger King. We value enthusiasm, positivity and customer focus.

Qualifications

• 5 years of references and Criminal Record Check required.
• Applicants must be 18 years of age or over to perform certain tasks or shifts.
• At least one year of experience in a similar high-volume hospitality or retail role is preferred or night shift experience is desirable.

Responsibilities

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.
• Support high-volume service across flexible hours.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

TEAM MEMBER - LONDON HEATHROW AIRPORT, EVERGREEN

Pay Rate: £14.80 per hour+ as a little incentive, you will earn an extra£1.20 per hour for hours worked betweenmidnightand6am,bringing your rate of pay to£16.00 per hour.

We have Full Time (30 hour) roles available.

Hours of operation are 3am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion - and leave work knowing you've made someone's day better.

ABOUT YOU:

• As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE TEAM MEMBER ROLE:

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.
• At Least one years' experience in a similar high-volume Hospitality or Retail role is preferred and / or Previous night shift experience is desirable.

AS A TEAM MEMBER WE WILL OFFER YOU:

• Discounted Mealwhile on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.