Team Member

SSP Deutschland GmbH; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Friends and family discount app

Award-winning training and development

Job summary

SSP Heathrow is seeking a Team Member for London Heathrow Airport, Evergreen, on 30-hour full-time roles. Pay rate £14.80 per hour, plus a £1.20 per hour night incentive for hours between midnight and 6am, potentially making £16.00 per hour.

Hours are 3am to 11pm, with flexible weekday, weekend, bank and public holiday shifts. Join a busy hospitality team serving renowned brands across UK airports and rail hubs.

Qualifications

• Must have 5 years of references and Criminal Record Check.
• Age 18+ for certain tasks/shifts.
• Passion, kindness and guest-first attitude.
• Experience in high-volume hospitality or retail is preferred.

Responsibilities

• Engage with customers and provide an outstanding experience.
• Collaborate with colleagues to ensure smooth operations.
• Support a busy, high-volume environment across shifts.

Skills

Customer service

Hospitality experience

Night shift experience

References and criminal record check

Job description

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TEAM MEMBER – LONDON HEATHROW AIRPORT, EVERGREEN

Pay Rate: £14.80 per hour+ as a little incentive, you will earn an extra£1.20 per hour for hours worked betweenmidnightand6am,bringing your rate of pay to£16.00 per hour.

We have Full Time (30 hour) roles available.

Hours of operation are 3am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

ABOUT YOU

• As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE TEAM MEMBER ROLE

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.
• At Least one years’ experience in a similar high-volume Hospitality or Retail role is preferred and / or Previous night shift experience is desirable.

AS A TEAM MEMBER WE WILL OFFER YOU

• Discounted Mealwhile on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.