Team Member

TN United Kingdom; Hereford; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking enthusiastic Team Members to deliver exceptional customer service across various channels. This role is perfect for those eager to learn and contribute to a vibrant team culture. Enjoy competitive pay, generous discounts, and a supportive work environment where everyone is valued. Whether you're serving customers in-shop or assisting with online orders, you'll play a vital role in creating a positive shopping experience. Join a company that celebrates diversity and prioritizes employee wellbeing, offering numerous perks and growth opportunities.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matched contributions

Employee assistance app and helpline

Qualifications

• Willingness to learn and provide exceptional customer service.
• Supportive of an inclusive culture.

Responsibilities

• Provide fast and friendly service to customers.
• Ensure the shop is clean and tidy.
• Prepare products and assist in various service channels.

Skills

Customer Service

Teamwork

Adaptability

Job description

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About the role

We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, ensure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You’ll play a key part in making sure customers have a brilliant experience when shopping with us—whether they order in-store or online.

We can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing remote GP and physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure, and wellbeing

About you

Previous work experience is not essential. As long as you’re willing to learn, we’ll give you all the training you need to do an amazing job.

You'll also be supportive of an inclusive culture—recognising and valuing that difference is good.

If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, and have some fun on the way, then we want to hear from you. If your availability matches what we’re looking for, apply now to begin your career at Greggs.

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture—how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences, or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: [link].