Team Member

The Victoria Surbiton; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young’s pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Career Pathway and training

Job summary

The Victoria Surbiton is hiring a Team Member to join our busy pub on Surbiton's High Street. You will deliver excellent customer service, help serve food and drink, and share in a friendly, fast-paced team environment.

We offer weekly pay, 28 days holiday, free meals, staff discounts, a pension scheme and career pathways with training. Join our pub family and contribute to great guest experiences and a welcoming atmosphere.

Qualifications

• As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.
• You’ll get lots of training and learn about all our products while enjoying a good time along the way.

Skills

Customer service

Teamwork

Training & development

Job description

Team Member

Where are we? The Victoria is a stunning Young's pub in the heart of Surbiton, proudly standing on its busy High Street. We've got great bus links from Kingston, Chessington and Norbiton & we're only a couple of stops on the train from Wimbledon, Esher, Weybridge & Walton...you can get to us from anywhere!

What do we do? We're a locals local with great food. We're proud to serve the best seasonal British dishes with specials that are inspired by our customer's & team's travels, with a special investment in our Sunday roast (scoring 5 stars from The Guardian). We pride ourselves on excellent customer service, a warm welcome and product knowledge like no other pub in Surbiton, from our famous Young's Original beer to our stunning wine selection, we know our stuff & can't wait to show you what's what!

We love to have fun with our food and drink & our Burger Shack is a true testament to this. We are the only pub in Surbiton with a Burger Shack, Young's institution serving up the juiciest patties with chicken wings, Louisiana hot sauces and spud nuggets! The Burger Shack backs onto our famous garden. An oasis in the middle of a bustling High Street, covered & heated in the winter and open to those glorious rays in the summer!

Our Team

Matthew, our GM & our small but cracking team can't wait to welcome you to our pub. We have regular socials, buckets of incentives & muck in wherever we're needed. We really are a family & love nothing more than kicking back with a burger and a pint ourselves.

We are looking for awesome people to join our squad and continue to help us grow as a community, we are proud to announce that we will also be having a refurbishment in August 2025. A great challenge for anyone looking to make that step forward.

What We Offer Our Team Members:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young’s pubs and30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Team Member:

As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.