Team Member

Whistle Express Car Wash; Denbigh; On-site; GBP 10,000 - 15,000; Part time

Job summary

Whistle Express Car Wash in Denbigh is looking for a Team Member to provide exceptional customer service while ensuring the efficiency of wash operations. Responsibilities include guiding vehicles, managing memberships, and maintaining cleanliness and safety standards.

The ideal candidate will contribute positively to customer experiences and uphold the company's values. This part-time position offers a chance to join a vibrant team committed to quality service and continuous improvement.

Qualifications

• Experience in customer service preferred.
• Ability to follow safety and operational procedures.
• Strong communication and teamwork skills.

Responsibilities

• Deliver exceptional customer service and maintain quality standards.
• Guide vehicles into the wash tunnel and manage member accounts.
• Maintain cleanliness and organization of the wash area.

Skills

Customer service skills

Operational efficiency

Safety procedures knowledge

Job description

## Team MemberApplylocations: 150 - Denbightime type: Part timeposted on: Posted Todayjob requisition id: JR103846As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.**Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.Base Pay Range*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Your Future Looks Shiny Here.We’re so glad you’re interested in joining the Whistle Express Car Wash crew! Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!### WHISTLE'S VALUESWe share the responsibility for creating the best experience for our customers, team members, and facilities. **Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things. **Take Accountability** - We take ownership of our actions, commitments, and results. **Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity. **Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.