Team Member

TN United Kingdom; Congleton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at an established industry player where your role as a Team Member is crucial to delivering outstanding customer experiences. Whether serving in-shop, through delivery, or at the drive-thru, you’ll ensure every customer feels valued and enjoys their time with us. With a focus on inclusivity and support, this role offers comprehensive training and a fun work environment. Enjoy competitive pay, generous discounts, and a range of benefits that grow with your career. If you’re ready to learn and make a difference, we want to hear from you!

Benefits

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Qualifications

• Willingness to learn and adapt in a fast-paced environment.
• Supportive of an inclusive culture and teamwork.

Responsibilities

• Provide fast and friendly service to customers.
• Ensure the shop is clean and tidy while preparing products.
• Deliver exceptional customer service across various channels.

Skills

Customer Service

Teamwork

Communication

Job description

About the role

We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, ensure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You will play a key part in making sure customers have a brilliant experience when shopping with us—whether they order in store or online.

We can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career develops with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for the future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to support your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure, and wellbeing

About you

Previous work experience is not essential. As long as you’re willing to learn, we’ll give you all the training you need to do an amazing job.

You’ll also be supportive of an inclusive culture—recognising and valuing that difference is good.

If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, and have some fun along the way, then we want to hear from you. If your availability matches what we’re looking for, apply now to begin your career at Greggs.

About us

Here at Greggs, we love what we do, and we have fun! Our culture—how we behave and support each other—is what makes us so special. Everyone’s welcome at Greggs. Whatever their background, preferences, or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: [link].