Team Manager - Supported Accommodation

BARNARDO'S

Lancaster

Hybrid

GBP 37,000 - 42,000

Full time

14 days+
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Benefits offered by this job

Holiday entitlement
Cycle2work
Sick pay
EAP access
L&D opportunities
Store discount 20%

Job summary

Barnardo's in Lancaster is seeking a Team Manager for its Supported Accommodation service for young people aged 16-25. The role oversees staff, coordinates individual support plans, and ensures high standards of care and professional relationships to promote independent living.

The position requires flexible, trauma-informed practice, strong leadership, and collaboration with commissioners. The hybrid working model and competitive salary reflect Barnardo's values and commitment to staff

Responsibilities

  • Have oversight of, and support all staff to follow, individual support plans for each young person so their needs are met, developing positive and professional working relationships with the young people
  • Have an open and flexible approach to working with young people and a commitment to understanding how to positively manage behaviours that can challenge
  • Support the vision of the service and have the passion and drive to see it succeed
  • To be a champion of and advocate for the voice of the young people, building child-centred and trauma informed practice into the heart of everything we do
  • To model good care practice to the wider team
  • Provide robust management and leadership to a staff team
  • Actively deliver timely supervision, monitoring the quality of work, both hands on and record keeping, to ensure staff are working to high levels of performance and within the best interests of the young people
  • Liaise and work alongside our commissioners
  • Oversee both electronic and paper-based records ensuring the are complete, up to date, reviewed and accurate
  • Mentor and coach the whole staff team in a fair and non-biased manner, and provide support to the Children's Services Manager
  • Balance and produce an efficient and effective working rota to ensure optimum service delivery
  • Be an ambassador for Barnardo's, attending meetings with professionalism and understanding, and keeping the service manager appraised of significant information
  • Use ICT to maintain accurate records in key performance management data, keeping chronologies and working within timescales
  • Participate in the on-call rota alongside other services' management teams

Job description

Supported Accommodation Services in Lancashire

Barnardo's provides supported accommodation to young people aged 16-25 across a number of sites in Lancashire. The service aims to provide young people with the skills, knowledge and confidence needed for independent living. The young people who live in our accommodation are from a range of backgrounds and are often either in the process of Leaving Care or have experienced homelessness. Some of the services are staffed 24 hours per day by a dedicated team. Young people can live within our accommodation for up to 2 years so that they can move on successfully to their own accommodation in a planned and coordinated way.

Theservice that this post links to is:Moving On - 2a High Street and Mariners ViewThese services are based in Lancaster and provide short-term accommodation-based housing and support to young people aged 16-25 who are vulnerable and unable to live independently in the community.

  • 2a High Street provides 7 units of accommodation. This service is staffed 24/7.
  • Mariners View is comprised off 11 1-bed roomed flats and staff provide visiting support

SpecificResponsibilities of the Role:

The Team Manager job description outlines some of the key responsibilities of the role, and the successful candidate(s) will also need to:

  • Have oversight of, and support all staff to follow, individual support plans for each young person so their needs are met, developing positive and professional working relationships with the young people
  • Have an open and flexible approach to working with young people and a commitment to understanding how to positively manage behaviours that can challenge.
  • Support the vision of the service and have the passion and drive to see it succeed.
  • To be a champion of and advocate for the voice of the young people, building child-centred and trauma informed practice into the heart of everything we do.
  • To model good care practice to the wider team.
  • Provide robust management and leadership to a staff team
  • Actively deliver timely supervision, monitoring the quality of work, both hands on and record keeping, to ensure staff are working to high levels of performance and within the best interests of the young people
  • Liaise and work alongside our commissioners
  • Oversee both electronic and paper-based records ensuring the are complete, up to date, reviewed and accurate.
  • Mentor and coach the whole staff team in a fair and non-biased manner, and provide support to the Children's Services Manager
  • Balance and produce an efficient and effective working rota to ensure optimum service delivery
  • Be an ambassador for Barnardo's, attending meetings with professionalism and understanding, and keeping the service manager appraised of significant information.
  • Use ICT to maintain accurate records in key performance management data, keeping chronologies and working within timescales.
  • Participate in the on-call rota alongside other services' management teams.

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by the passion and commitment to Barnardo's values.

We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line withour pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

  • Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
  • The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
  • Service related sick pay from day 1
  • Cycle2work scheme
  • Interest free season ticket loans
  • 20% discount at Barnardo's stores
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
  • Free access to round the clock employee assistance program for advice and support
  • Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

  • Reference number:23790
  • Job Title:Team Manager - Supported Accommodation
  • Location:Lancaster
  • Locality:Lancashire
  • Contract type:Permanent
  • Hours:37
  • Salary:£37,157.00 - £41,763.00
  • Closing Date:16 October 2026
  • Interview Date:27th october 2026
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