Team Manager - Radiology & Imaging

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 28,000 - 31,000; Full time

Job summary

Bradford Teaching Hospitals NHS Foundation Trust is seeking a Team Manager for Radiology & Imaging to lead administrative activity across Bradford Royal Infirmary, St Lukes Hospital and the Eccleshill Diagnostic Centre. You will manage appointment bookings, liaise with clinical teams and provide a patient-focused contact point for the Radiology service.

The role covers line management of the admin team, recruitment support, and ensuring efficient admin processes in a busy NHS environment,

Qualifications

• Administration experience in clinical teams or patient-focused environments.
• Experience coaching/teaching patients and carers.
• Experience working in hospital/NHS environment.
• Previous experience in a cancer service.
• Experience coordinating patient workload.
• Familiarity with Trust IT systems (PPM, CRIS, ICE & EPR).

Responsibilities

• Coordinate and oversee appointment bookings for diagnostic tests and radiology procedures.
• Provide clear patient information and liaise with teams to meet KPIs.
• Supervise and develop the admin/secretarial staff; manage absence and annual leave.
• Contribute to recruitment processes and HR liaison for admin staff.
• Record staff sickness and conduct return-to-work interviews.

Skills

Administration

Coaching/teaching

NHS environment

Cancer service

Staff coordination

IT systems

Education

HNC or NVQ Level 3-4 in Business Administration

Tools

PPM

CRIS

ICE

EPR

Job description

Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Royal Infirmary Town Bradford Salary £28,392 - £31,157 pa Salary period Yearly Closing 13/10/2026 23:59

Team Manager - Radiology & Imaging

NHS AfC: Band 4

Job overview

Closing Date: 13.10.2026

Shortlisting to take place after closing date: commencing 14.10.2026

Interview expected to take place in the week following shortlisting: commencing 26.10.2026

To work as a member of the Radiology team providing patient coordination and ensuring all Radiology appointments including fast track, obstetric and all other Radiology appointments for Bradford Royal Infirmary, St Lukes Hospital and the Eccleshill Diagnostic Centre are correctly booked to meet all KPI’s including all patients on a fast track cancer pathway.

Actively participate in the provision of routine information and advice for patients and carers over the telephone and liaising with the appropriate teams. The post holder will improve patient experience by providing a friendly non clinical contact point for patients and their families.

Working with the Service Manager and the Administration Manager to provide leadership management, supervision, and development of an effective flexible administrative support team. In addition the post holder will have an important role in assisting the Business Support Manager and the Administration Manager as a focal point for communication for all staff within the admin/secretarial team. To supervise and delegate work to the admin staff, participate in Trust and local inductions for new starters, staff training, appraisals, approving annual leave and managing sickness.

Main duties of the job

• Communicate with key departments to: ensure all tests and diagnostic investigations are booked promptly in line with the agreed pathway and are completed in a timely manner and any issues are escalated.
• Where appropriate communicate regularly with patients to ensure that they are aware of upcoming appointments, diagnostic tests/investigations and operations and offer practical support with the arrangements.

• Responsibility for ensuring the provision of effective and efficient administrative support to a multii-displinary team including the organisation of staff ensuring adequate staff absence cover across the service.
• To co-ordinate/participate in the recruitment process as necessary, including job advert, short listing and interviewing prospective candidates as a member of the interview panel and liaising with HR with regards to the process.
• Responsiblility for the completion and authorisation of annual leave and e-Roster for the administrative/secretarial team. Ensuring documentation is accurate and completed within the designated timescales.
• Resposibility for the recording of staff absence in accordance with the Trust sickness absence policy. In addition, undertaking return to work interviews of the administrative/secretarial teams.

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

Communicate with key departments to:

ensure all tests and diagnostic investigations are booked promptly in line with the agreed pathway and are completed in a timely manner and any issues are escalated.

Where appropriate communicate regularly with patients to ensure that they are aware of upcoming appointments, diagnostic tests/investigations and operations and offer practical support with the arrangements.

• Responsibility for ensuring the provision of effective and efficient administrative support to a multii-displinary team including the organisation of staff ensuring adequate staff absence cover across the service.
• To co-ordinate/participate in the recruitment process as necessary, including job advert, short listing and interviewing prospective candidates as a member of the interview panel and liaising with HR with regards to the process.
• Responsiblility for the completion and authorisation of annual leave and e-Roster for the administrative/secretarial team. Ensuring documentation is accurate and completed within the designated timescales.
• Resposibility for the recording of staff absence in accordance with the Trust sickness absence policy. In addition, undertaking return to work interviews of the administrative/secretarial teams.

Person specification

Experience

• Administration experience for clinical team/ working in customer /patient focussed environment
• Experience of coaching /teaching patients and carers
• Experience of working in hospital/ NHS environment
• Previous experience of working within a cancer service
• Experience co -ordinating a patient workload
• Experience of Trust IT systems including PPM, CRIS, ICE & EPR

Skills

• Reliable, enthusiastic and self-motivated , with a professional attitude to work, diplomatic and calm under pressure
• Excellent communication skills at all levels and in difficult circumstances, verbal and written
• Ability to manage sensitive, and distressing situations – tactful , diplomatic with the ability to sensitively ask about information needed
• Effective organisational skills, prioritising and time management skills
• Ability to solve problems and make decisions under pressure
• Willingness to learn , ability to flexibly and adapt to changes in work circumstances
• Ability to collect complex information , thoroughness and attention to detail
• Be able to interpret and follow written instructions ie instructions from Medical staff demonstrating a proactive approach to work
• Ability to manage low risk, routine caseload of patients and plan own workload
• Ability to communicate and negotiate key actions with all levels and disciplines of staff, within and external to BTHFT Able to work on own initiative and as part of a team
• Ability to accurately transcribe and record complex clinical information to the database from a range of sources/different formats to support monitoring purposes

Knowledge

• Understanding of Information Governance and Confidentiality
• Ability to understand medical terminology
• Thorough knowledge of patient administration processes
• Awareness of training and development needs in relation to post
• Knowledge of Trust administrative protocols, policies & procedures
• Knowledge of pathways and monitoring patients using information systems
• Knowledge of relevant cancer treatments, interventions and terminology

Qualifications

• HNC or NVQ Level 3 - 4 in Business administration
• Good standard of education equivalent of Maths and English GCSE at Grade C or above

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.