Team Manager - Quality Assurance

Morrisons; Knaresborough; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Generous holiday entitlement

15% supermarket discount

Career progression opportunities

Subsidised staff canteen

Free parking

Competitive pension

Healthcare benefits

'MyPerks' discounts

Family-friendly policies

Job summary

Morrisons is seeking a Team Manager for their Technical team responsible for driving results through engagement and productivity. You will oversee a team of Operatives, ensuring compliance with food safety and technical policies while managing performance through a coaching leadership style.

This role demands management experience within a large-scale production environment, problem-solving capabilities, and strong communication skills.

Qualifications

• Management/Supervisory experience within a production/quality assurance operation.
• Ability to challenge decisions and behaviours for consistency.
• Proven track record of people management and delivering strong results.
• Excellent communication skills with influence capabilities.
• Understanding of cost models and budgetary control.

Responsibilities

• Manage a team of Operatives using a coaching leadership style.
• Establish short and medium term plans and KPI targets.
• Ensure compliance with Technical policies and food safety standards.
• Drive continuous improvement strategies within the team.
• Monitor and drive KPIs daily and weekly.

Skills

Management experience

Problem solving

Excellent communication

Assertiveness

Job description

More about the role

Our Team Managers have the operation nailed. They're responsible for driving results through their teams. It's up to them to ensure their people are engaged, well managed and productive. It's fast and ever-changing - are you up for the challenge? In this role you will manage a team of colleagues within the Technical team, working to deliver a high quality product to our customers.

Reporting into the Technical Manager, other responsibilities include:

• Managing a team of Operatives, as a strong people developer and performance manager through a coaching leadership style
• Overseeing the establishment of short and medium term plans and KPI targets
• Implementation of and compliance to Technical policies
• Playing an active role in achieving site accreditations where applicable
• Ensuring that food safety and hygiene standards comply with BRC and Morrisons food safety standards
• Monitoring and driving KPIs and taking action to ensure they are all met on a daily and weekly basis
• Setting performance targets and reviewing progress and creating action plans to improve performance (including reducing of costs and the improvement of standards across all areas)
• Looking for solutions to problems and driving continuous improvement strategies
• Spotting and developing talent in your team through coaching and guidance
• Looking after colleague welfare and improving attendance standards
• Allocating tasks and holding daily shift briefs, and being accountable for the weekly technical labour plan
• Ensure compliance with raw material and finished product specifications

More about our perks

• Generous holiday entitlement

• 15% discount in our supermarkets and convenience stores from the day you join us

• Additional 10% discount card for a friend or family member

• Genuine career progression and development opportunities -

• Subsidised staff canteen

• ree parking

• Competitive pension and life assurance

• Healthcare / Wellbeing benefits including Aviva Digital GP

• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

• Optional payroll charity donations

• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

As well as having a strong work ethic. You will also have:

• Management/Supervisory experience within a large scale production / quality assurance operation
• The ability to challenge decisions and behaviours to ensure consistency in service to our customers, and will demonstrate your ability to problem solve
• A proven track record of people management and delivering strong results through a team in a people management role
• Excellent communication skills, with the ability to influence and challenge the status quo
• Assertiveness with the ability to make decisions on the spot
• An understanding of cost models and experience of budgetary control and understanding pest control management.