Team Manager - Parcel Sort Centre (PM Shift)

InPost UK; Willenhall; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension Scheme

Life Insurance

Cycle2Work

Employee Assistance Program

Job summary

InPost UK is seeking a Warehouse Sort Manager (AM) to lead day-to-day operations and a dedicated team in a fast-paced distribution hub.

You will plan staffing, manage rotas and annual leave, and ensure labelling and sortation targets are met while maintaining safety and quality. This role is based at the Willenhall site with Monday–Friday shifts, 17:30–02:00.

Qualifications

• 3+ years in a fast-paced distribution or logistics environment.
• Proven success in people management with a track record of motivating teams.
• Experience driving and surpassing operational KPIs with measurable improvements.
• Calm, focused prioritisation of daily tasks under pressure with high-quality outcomes.
• Strong problem-solving skills with practical decision-making.

Responsibilities

• Lead and motivate your team to meet productivity targets and customer deadlines.
• Forecast and plan staffing, rota management, and annual leave to stay fully staffed.
• Ensure labelling, sortation, and warehouse productivity targets are achieved while maintaining quality.

Skills

People management

Team leadership

Operational planning

Problem solving

Communication

Tools

MS Office

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades‑old delivery universe? If so, read on, as we’re looking for a Team Manager to join our Wednesbury team!

Our mission? To switch up the status quo and become the UK’s leading out‑of‑home business. With a fast‑growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top‑notch experts in e‑commerce, technology, scale‑up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

Bout The Role

At InPost, we’re at the heart of the UK’s logistics network, delivering parcels for some of the country’s biggest high street and online brands. We’re growing rapidly and looking for a motivated Warehouse Sort Manager (AM) to help us continue our success!

In this key role, you’ll be responsible for managing the day‑to‑day operations of our warehouse, leading a dedicated team, and ensuring everything runs smoothly. Your experience in people management will help us meet deadlines, maintain quality standards, and drive operational efficiency. If you’re passionate about motivating teams, optimising processes, and delivering exceptional service, we want you!

Location:

Inpost Wednesbury Sort, Downs Road, Willenhall, WV13 2PX

Shift Pattern:

Monday - Friday

Hours:

17:30 - 02:00

Salary:

£28,954 Per Annum

What You’ll Be Doing

• Lead with Passion: Manage and motivate your team to ensure productivity targets are met and customer deadlines are achieved.
• Forecast and Plan: Assist in the planning and forecasting of staff requirements, including rota management and annual leave planning to ensure we’re always fully staffed and ready to go.
• Optimize Operations: Ensure all labelling, sortation, and warehouse team productivity targets are achieved, maintaining quality standards at all times.
• Ensure Smooth Handover: Provide a comprehensive ‘hand‑over report’ to the oncoming Shift Manager to maintain seamless operations.
• Create a Winning Team Culture: Ensure all new staff receive a thorough induction, and provide continuous training to both staff and contractors, enabling them to perform their roles effectively, efficiently, and safely.
• Champion Safety: Make sure that all staff have completed the necessary Health & Safety training, ensuring a safe work environment for everyone.

What We Need From You

• At least 3 years of hands‑on experience in a fast‑paced Distribution or Logistics environment, demonstrating a strong understanding of operational dynamics.
• Proven success in effective people management, with a track record of motivating teams to achieve outstanding results.
• Demonstrated experience in driving and surpassing growing operational KPIs, consistently delivering measurable improvements.
• A calm, focused approach to prioritising daily tasks, thriving under pressure while maintaining high‑quality outcomes.
• Strong problem‑solving skills grounded in practical, common‑sense decision‑making.
• Proficient computer skills, comfortable navigating essential software and systems.
• Able to confidently meet strict deadlines, paired with excellent communication skills to engage and inspire teams.

We love to reward our people for the great work they do:

• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Stay active with our Cycle2Work scheme
• Get the support you need with our Employee Assistance Program

The InPost Process

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross‑section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.