Team Manager Nights - Horsham Extra

Tesco; Horsham; On-site; GBP 28,000 - 34,000; Full time

Job summary

Tesco Horsham is seeking a Store Team Manager to lead and develop a high-performing team, ensuring exceptional customer experiences in-store. You will recruit, train, and coach colleagues, manage trade activity, and drive store change initiatives while upholding safety and compliance.

The role emphasizes teamwork, customer-first service, and continuous improvements to deliver sales growth and a welcoming shopping environment for communities.

Qualifications

• Experience leading and developing high-performing teams.
• Clear communication skills and ability to share knowledge.
• Welcoming, customer-first approach with strong interpersonal skills.
• Resilience and sound judgement in a fast-paced retail environment.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Recruit, train and develop colleagues to build a high-performing team.
• Coach the team to be knowledgeable and passionate about products and service.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan and allocate hours effectively.
• Identify and resolve root-cause issues with sustainable solutions.
• Prioritise colleague safety and ensure legal trading with safety tools.
• Stay curious and seek opportunities to serve customers and communities.

Skills

Team leadership

Staff training

Customer service

Communication

Decision making

Job description

Availability Window

Days From time To time Sun 21:00:00 08:00:00 Mon 21:00:00 08:00:00 Tue 21:00:00 08:00:00 Wed 21:00:00 08:00:00 Fri 21:00:00 08:00:00 Sat 21:00:00 08:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package.

Team Manager shift patterns vary day to day but are planned in advance to support workÂlife balance.

Leading the team to deliver a great experience for customers in-store

Recruiting, training, and developing colleagues to build a capable, high‑performing team.

Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.

Lead trade activity, using insight and expertise to grow sales and maximise profit.

Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.

Identifying and resolving root‑cause issues with sustainable, long‑term solutions.

Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Proven experience leading and developing high‑performing teams.

Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.

A welcoming, customer first approach, building strong relationships with colleagues and customers.

Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.