Team Manager Nights - Lerwick

Tesco UK; Lerwick; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Benefits package

Flexible working

Job summary

Tesco UK in Lerwick is seeking a Store Team Manager to lead our in-store team, ensuring a great customer experience, safe operations, and smooth daily running. You will recruit, train and develop colleagues, coach to deepen product knowledge, plan shift rosters, and drive sales through insightful trade actions while keeping costs and compliance in balance.

We value diverse teams, flexible working conversations, and a welcoming, customer-first approach as we strive to serve our communities and

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills and ability to share knowledge.
• Welcoming, customer-first approach to relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Recruiting, training and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality and service.
• Lead trade activity to grow sales and maximise profit using insight and expertise.
• Delivering the Store Change Plan by optimising resources and hours for customer benefit.
• Identifying and resolving root-cause issues with sustainable solutions.
• Prioritising colleague safety and ensuring legal trading through proper safety tools.

Skills

Team leadership

Communication

Customer service

Decision making

Job description

Availability Window

• Sun 22:00:00 - 07:00:00
• Mon 22:00:00 - 07:00:00
• Tue 22:00:00 - 07:00:00
• Wed 22:00:00 - 07:00:00
• Fri 22:00:00 - 07:00:00
• Sat 22:00:00 - 07:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package.

Team Manager shift patterns vary day to day but are planned in advance to support work-life balance.

Leading the team to deliver a great experience for customers in-store

Recruiting, training, and developing colleagues to build a capable, high-performing team.

Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.

Lead trade activity, using insight and expertise to grow sales and maximise profit.

Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.

Identifying and resolving root-cause issues with sustainable, long-term solutions.

Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Proven experience leading and developing high-performing teams.

Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.

A welcoming, customer first approach, building strong relationships with colleagues and customers.

Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.

We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.