Team Manager - Newport Extra

Tesco Retail

Newport

On-site

GBP 32,000 - 46,000

Full time

2 days ago
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Benefits offered by this job

Competitive salary

Job summary

Tesco is seeking a Team Manager to lead and develop a high-performing store team. You will drive great customer experiences, coach staff on product knowledge, and lead sales initiatives to maximise store profitability.

The role emphasizes safety, compliance, and a welcoming, inclusive environment, with flexibility and opportunities for career growth within Tesco's stores network.

Qualifications

  • Proven experience leading and developing high-performing teams.
  • Strong interpersonal and communication skills.
  • Customer-first mindset with focus on service quality.

Responsibilities

  • Lead and develop a high-performing in-store team.
  • Deliver a great customer experience and service quality.
  • Coach colleagues to improve product knowledge and performance.
  • Lead trade activity and use insight to grow sales and profit.
  • Support store change plans and optimise resource use.
  • Identify root-causes and implement sustainable solutions.
  • Promote colleague safety and ensure legal trading practices.
  • Foster a welcoming, customer-first store culture.

Skills

Proven leadership
Team development
Customer focus
Communication skills

Job description

Availability Window

Days From time To time Mon 08:00:00 20:00:00 Tue 08:00:00 20:00:00 Thu 08:00:00 20:00:00 Fri 08:00:00 22:00:00 Sat 08:00:00 20:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You�ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package.

Team Manager shift patterns vary day to day but are planned in advance to support work​-life balance.

Leading the team to deliver a great experience for customers in-store.

Recruiting, training, and developing colleagues to build a capable, high‑performing team.

Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.

Lead trade activity, using insight and expertise to grow sales and maximise profit.

Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.

Identifying and resolving root‑cause issues with sustainable, long‑term solutions.

Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Proven experience leading and developing high‑performing teams.

Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.

A welcoming, customer‑first approach, building strong relationships with colleagues and customers.

Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click�here.

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