Team Manager - Food - Torbay & Exeter Area

Marks and Spencer; Exeter; On-site; GBP 28,000 - 34,000; Full time

Job summary

Marks and Spencer in Exeter is seeking a Designate Team Manager for Food to lead from the front on the shop floor, raising standards and inspiring the team to deliver standout service and strong commercial results.

You'll thrive in a fast-moving retail environment, making bold decisions, coaching colleagues, and driving customer excellence through data-informed actions. This role is on the shop floor, not back-office, with a focus on excellence and team growth.

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with the ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Resilient, adaptable mindset with energy to lead through change.

Responsibilities

• Lead a multi-skilled team on the shop floor to deliver five-star service.
• Set pace and raise standards across operations, safety and availability.
• Utilise data and insights to steer actions and improve commercial results.
• Coach and develop team members, enabling growth and delivering results the right way.

Skills

Leadership

Commercial awareness

Coaching

Change leadership

Digital awareness

Job description

Summary

Designate Team Manager - UK

All the details

Team Manager

Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What we're looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.