Team Manager - Food - Selby Three Lakes

MS; Selby; On-site; GBP 28,000 - 36,000; Full time

Job summary

M&S in the UK is hiring a Team Manager in Food who leads from the front on the shop floor, setting pace, raising standards, and inspiring your team to deliver standout service and strong commercial results.

You’re a confident, people-first leader who thrives in fast-moving environments, makes bold decisions, coaches others, and brings out the best in your team as you adapt to change and evolving customer needs.

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with the ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in having constructive conversations and managing change.
• Digital confidence and willingness to embrace new ways of working.

Responsibilities

• Lead from the front on the shop floor, setting pace and inspiring the team to deliver standout service.
• Raise standards, ensure safety and availability, and deliver strong commercial results.
• Use data and insight to drive decisions and continuously improve performance.

Skills

Team leadership

Commercial awareness

Coaching & feedback

Communication

Adaptability

Digital confidence

Job description

Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service

• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver

• Clear ownership of standards, safety, availability and operational excellence

• Strong commercial results driven by insight, pace and great leadership

• A culture where people feel valued, developed and excited to grow with M&S

What we're looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment

• Strong commercial awareness with the confidence to use data and insight to drive results

• The ability to coach, develop and performance-manage with clarity and empathy

• Confidence having constructive, sometimes difficult conversations

• A resilient, adaptable mindset with the energy to lead through change

• Digital confidence and a willingness to embrace new ways of working

• A natural role model for great service, inclusion and M&S behaviours

This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it?