Team Manager - Fashion, Home & Beauty (Part Time) - Brooklands

Marks & Spencer; Weybridge; On-site; GBP 23,000 - 29,000; Full time

Job summary

Marks & Spencer Plc is seeking a Team Manager for Fashion, Home & Beauty to lead from the shop floor and drive a high-performing, customer-focused team. You’ll set standards, coach staff, and deliver strong commercial results under pressure.

You’ll inspire a multiskilled team, adapt to change, and use data and insights to improve service, availability and store performance, ensuring five-star service and a great customer experience.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive, sometimes difficult conversations.
• A resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and a willingness to embrace new ways of working.
• A natural role model for great service, inclusion and M&S behaviours.

Responsibilities

• Lead from the shop floor and set the pace for the team.
• Inspire the team to deliver standout style, service and results.
• Uphold standards, safety, availability and operational excellence.
• Coach and develop team members to grow with M&S.

Skills

Team leadership

Retail experience

Data-driven decisions

Coaching

Performance management

Communication

Adaptable mindset

Digital confidence

Customer service

Job description

Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What we’re looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behaviours