Team Manager Animal Adventure

Longleat Enterprises Limited (trading as Longleat); Warminster; In loco; GBP 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

29 days holiday

Unlimited free entry to Longleat

Complimentary tickets to Longleat and

50% off Membership for Friends and Fam

Discounts on food and beverages and 1

Discounts on VIP Experiences and Accom

Discretionary bonus scheme

Employee Assistance Programme

Employer contributory pension scheme

Life assurance scheme

Perks at work

Flexible working schemes

Descrizione del lavoro

Longleat is seeking a proactive Team Manager to lead the Animal Adventure section within the Animal Operations department. You will ensure safe, welfare-driven animal care, supervise around 40 staff and coordinate visitor-facing activities under our welfare and compliance standards.

You will drive leadership, policy development, budgeting, and resource planning, while maintaining professional presentation and inclusive leadership.

Competenze

• Demonstrated leadership experience managing large teams in animal care environments.
• Strong knowledge of welfare science, behaviour, nutrition, and enrichment.
• Experience developing and managing budgets, resources, and procurement.
• Understanding of health and safety methodologies, incident reporting, and safe systems of work.

Mansioni

• Oversee safe, compliant, and high-quality delivery of animal care, staff deployment, and visitor-facing activity.
• Lead around 40 staff within Animal Adventure in line with departmental strategy and provide leadership excellence.
• Ensure Jungle Cruise operations meet MCA legal standards and internal welfare obligations.
• Develop and support departmental policy, procedures, and ongoing welfare assessments.

Conoscenze

Leadership

Animal welfare knowledge

Budgeting

Health and safety

Staff management

Strategic planning

Descrizione del lavoro

About the role:

Longleat is excited to announce a rare opportunity to join the Animal Operations team at Longleat as Team Manager.

Responsible for operational delivery within the ‘Animal Adventure’ section of the Longleat Animal Department, this role will oversee that section, ensuring our animal care practice adhere to welfare assurance and compliance under the 2027 Standards of Modern Zoo Practice as well as EAZA and BIAZA membership requirements.

The role will manage around 40 staff within Animal Adventure in line with departmental strategy set by the Head & Deputy Head of Animal Operations, and we are therefore seeking someone well-versed in good people management practices alongside their passion for animal care.

The well-loved ‘Jungle Cruise’ also operates from within the ‘Animal Adventure’ section and this role will therefore be responsible for the safe operation of the boat trips, ensuring these meet Maritime and Coastguard Agency (MCA) legal standards.

Key duties include:

• Ensuring safe, compliant, and effective delivery of animal care, staff deployment, and visitor-facing activity.
• Ensuring animal welfare is optimal, species appropriate and supported by robust evidence-based assessments.
• Providing leadership excellence in customer service, visitor interaction, and conservation messaging.
• Ensuring professional presentation, standards of conduct, inclusive behaviour and visible leadership.
• Developing and supporting departmental protocol and policy development, ensuring procedures are reviewed, communicated and implemented.

Key required skills include:

• Diverse range of demonstrable knowledge of biology, animal welfare science, behaviour, nutrition, enrichment, animal training, and husbandry of species.
• Evidence of good Leadership skills including ability to manage a large team with clarity, empathy, accountability, fairness, and resilience.
• Ability to develop and manage budget, staffing levels, resources, procurement, and project delivery.
• Demonstrated knowledge of health and safety methodology, incident reporting, emergency planning, biosecurity, and safe systems of work.

A little about us

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.

With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

Why join the Longleat team?

In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.

You will receive attractive benefits that include:

• 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
• Unlimited free entry to Longleat for our employees
• Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
• 50% off Membership for Friends and Family
• Discounts on food and beverages and retail merchandise
• Discounts on VIP Experiences and Accommodation
• Discretionary bonus scheme
• Employee Assistance Programme
• Employer contributory pension scheme
• Life assurance scheme
• Perks at work
• Range of flexible working schemes