Team Manager

Matalan; Belfast City District; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Holiday buy scheme

Wellbeing day

Pension scheme

Career development opportunities

Retail rewards platform

Job summary

Matalan in Belfast is seeking a Team Manager to lead a high-energy store team, drive sales, and model the company's values. You will coach staff, ensure excellent customer service, and run the store in the absence of the Store Manager.

You’ll be responsible for implementing visual layouts, opening/closing duties, and providing ongoing feedback to maximise performance and store standards. This role offers opportunities for career progression.

Qualifications

• Experience in a similar role in Fashion or Homeware Retail.
• Confident communicator who can engage and motivate others.
• Evidence of leadership experience with teams.
• Good understanding of Visual Merchandising (VM).
• Ability to spot sales opportunities and generate ideas.
• Knowledge of retail operations and cost awareness.
• Ability to work under pressure and adapt to change.

Responsibilities

• Drive sales targets and explore opportunities to increase revenue.
• Be a role model for outstanding customer service and values.
• Lead seasonal layouts and visual guidelines across the store.
• Open and close the store when required.
• Upskill team members and provide regular feedback to improve performance.

Skills

Leadership

Communication

Customer service

Visual Merchandising

Sales generation

Team motivation

Job description

Overview

As a Team Manager at Matalan you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team.

You’ll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you’ll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience.

If you’re looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start!

Responsibilities

• Driving sales targets and will explore sales opportunities
• A role model of outstanding Customer Service, Matalan Values and have a real passion for Retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Up‑skilling team members, giving regular feedback to drive performance

Requirements

• Have experience in a similar role in Fashion or Homeware Retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of Visual Merchandising (VM)
• Have a proven ability to identify sales opportunities and drive new ideas
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change

Benefits

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro‑rated basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

Equality and Diversity

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.