Team Manager

Forward Leeds; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading community service organization in Newcastle is seeking a Team Manager to oversee the Recovery Coordination service for adults facing substance use challenges. The role entails line management of Recovery Coordinators, ensuring high-quality service delivery and team leadership. Join us in our mission to address poverty and disadvantage through effective community support.

Benefits

Generous annual leave (27 days + bank holidays)

Annual leave purchase scheme

Enhanced sick pay and pension contributions

Death in service benefit

Free Will writing and eye care vouchers

Discounts with Blue light card

Training and development opportunities

Flexible working and family-friendly policies

Wellbeing programs and support networks

Qualifications

• Extensive experience in the substance use field, ideally in a leadership role.
• Strong leadership qualities with the ability to inspire a team.

Responsibilities

• Manage a team of Recovery Coordinators supporting adults with substance use issues.
• Oversee line management, supervision, safeguarding, and performance management.

Skills

Organisational skills

Communication skills

Leadership

Job description

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support.

We have almost 200 services around England and nearly 3,500 staff and volunteers who run them. Every year, our services support around 125,000 people.

Bringing together two large organisations is complex, and it will take time to fully integrate our systems, processes, and approaches. Therefore, you will notice that jobs are still branded as ‘Humankind’. Next year, we will fully integrate our recruitment systems, but for now, they are separate.

Location: Plummer Court, Newcastle upon Tyne, NE1 6UR

About The Role

This Team Manager role supports the Newcastle Treatment & Recovery (NTaR) service, specifically overseeing the Recovery Coordination element. NTaR is a community drug and alcohol service for adults and young people in Newcastle, led by Cumbria, Northumberland, Tyne & Wear NHS Trust, with Waythrough and Changing Lives as subcontractors.

The successful candidate will manage a team of Recovery Coordinators supporting adults with substance use issues. Responsibilities include line management, supervision, safeguarding, risk management, compliance, recruitment, and performance management, ensuring high standards of care and service delivery.

Requirements

• Extensive experience in the substance use field, ideally in a leadership role.
• Excellent organisational and communication skills.
• Strong leadership qualities and the ability to inspire a team.

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The salary reflects full earning potential; starting salaries allow for pay progression within the band.

About Us

Waythrough was launched in October 2024 after merging Humankind and Richmond Fellowship. Our mission is to remove barriers to support, addressing poverty and disadvantage through various community services.

We operate nearly 200 services across England, supported by about 3,500 staff and volunteers, helping around 125,000 people annually.

As we integrate our systems and branding, some roles still carry the ‘Humankind’ label. For more information and to apply, visit our careers page or the Recovery Focus website.

What We Offer

• Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year)
• Annual leave purchase scheme
• Enhanced sick pay and pension contributions
• Death in service benefit
• Free Will writing and eye care vouchers
• Blue light card discounts
• Training and development opportunities
• Flexible working and family-friendly policies
• Wellbeing programs and support networks

Equality and Diversity

We are an equal opportunities employer, valuing diversity and inclusion. Applications from all backgrounds are welcome, including those with lived experience of substance use. For application support, contact [e-mail].