Team Manager

Southern Housing; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

Southern Housing seeks a dedicated Team Manager to oversee their Care & Independent Living team. This role involves leading staff, ensuring high-quality housing services, and fostering resident independence in the community. The ideal candidate will have relevant experience in supported housing, strong leadership skills, and a commitment to inclusivity and diversity in their work.

Benefits

Pension

Life assurance

Healthcare cash plan

Eyecare & dental

Birthday leave

Retailer discounts

Cycle to work

Flexible working

In-house academy & career development

Buy & sell annual leave

Qualifications

• Experience working with older people or in supported housing environments.
• Proven experience in leading teams and staff management.
• Knowledge of relevant legislation and good practice in care services.

Responsibilities

• Lead a team of Scheme Managers delivering high-quality housing management.
• Ensure schemes are safe and well-managed, coordinating with external stakeholders.
• Provide out-of-hours service as part of the role.

Skills

Leadership

Service improvement

Knowledge of care & support services

Job description

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Job description

The role

We are looking for a Team Manager to join our Care & Independent Living team here at Southern Housing, contracted 35 Hours per week on a permanent basis!

Here at Southern Housing, our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of our services, and we use our size to influence positive change in the areas where we operate.

Our values are at the HEART of what we do. As an employee, you will always be honest, working with integrity and respect. You will ensure you work in an efficient and responsive way. You will be accountable and will make effective decisions within your role. You will be professional and respectful and be committed to equality, diversity and inclusion, you will be a trusted and respected team member

What you'll be doing

As a Team Manager, you will be responsible for leading a team of Scheme Managers to deliver a high-quality housing management and support service ensuring customers' needs are met and strategic objectives and team plans are successfully delivered.

As a Team Manager, you'll ensure schemes and services are safe and well-managed, coordinating the work of other teams and liaising with external stakeholders to ensure residents are supported to live independently within active communities.

Please note, the post holder will be required to take part in providing an out of hours service. You'll be provided with details of the rota and out of hours pay arrangements.

What you'll need

• Experience of working with older people or in a supported housing extra care or housing related support environment.
• Proven experience with a capacity which involved leading teams, as well as service improvement.
• Proven experience of staff management covering all aspects of line management.
• Knowledge of care & support services, including relevant legislation and good practice.
• A full UK driving licence and access to your own vehicle, and we'll ensure you have a lone working device as well as tools you'll need to work within our safe operating procedures in response to Covid-19

Please note, in your supporting statement, it is important that you address how you meet each of the above criteria providing real examples to aid your application

Closing date: Sunday 6th July 2025 at 23:59

Shortlisting: W/c 14th July 2025

Interviews: W/c 22nd July 2025

"We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us."

Applying for roles with us

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

Pension

Life
assurance

Healthcare cash plan

Eyecare & dental

Birthday
leave

Retailers discounts

Cycle
to work

Buy & sell
annual leave

Season ticket loan

In-house academy & career development

Flexible working

Inclusion & Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.

We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Industry Construction, Architecture, Property & Facilities Services

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