Team Leaders

Workforce; Worcester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the insurance sector seeks a Commercial Insurance Broker to manage existing business portfolios. The role requires strong skills in customer service, communication, and knowledge of insurance regulations. Candidates should be prepared to provide excellent client care while overseeing renewals and developing business relationships.

Qualifications

• Experience as a Commercial Insurance Broker.
• Knowledge of FCA rules and GDPR.
• Ability to manage client relationships.

Responsibilities

• Manage renewals compliantly and efficiently.
• Develop relationships with clients and insurers.
• Prepare market presentations and carry out broking exercises.

Skills

Customer service

Written communication

Organizational skills

Knowledge of insurance contracts

Understanding of compliance

Job description

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Working Hours:Monday – Friday, 9am-5pm or 9:30am-5:30pm

Department:Existing Business

Reporting To:Existing Business Team Leader

The Role:

SJL Insurance Services is an innovative, forward-thinking insurance broker that provides a high-quality, professional service to a national and international portfolio of clients.

As a Commercial Insurance Broker you will oversee a varied panel of existing commercial business, which will give opportunity and exposure to new product learning.

Broking the existing book you will strive to retain, cross sell and upsell where possible throughout both Renewal and MTA.

Working with customers, it is vitally important that you ensure an excellent level of customer service at all times, meeting the demands and needs of each, in line with our compliance framework.

It is also important, that you have the ability to identify any additional client requirements, ensuring that you provide insurance advice and solutions as a result.

Responsibilities & Duties:

• To ensure all renewals are invited as per FCA guidelines (in good time), compliantly and efficiently
• To develop ongoing, mutually beneficial relationships with clients, introducers and insurers
• Adhere to company policies in company handbook
• Embrace and use Broker Assess for CPD, ensuring you meet standards as laid out by the firm
• Regular reporting to Senior Executive
• Supervise or carry out data capture for renewals and enquiries promptly, ensuring fair treatment of our clients
• Prepare market presentation and carry out broking exercises as instructed
• Ensure that you contribute to making SJL the best possible working environment where all external and internal stakeholders are treated with respect, fairness and transparency
• To always act with integrity, due care, skill and diligence, observing proper standards of market conduct

Skills Required:

• Ability to prioritise and organise workloads, ensuring deadlines are adhered to
• Ability to construct effective written communications, including letters, emails and reports
• Ability to liaise confidently and effectively via the telephone, in writing and face to face
• Knowledge and understanding of a wide range of insurance contracts including current market conditions
• Knowledge and understanding of FCA rules and guidelines as well as GDPR & IDD
• Knowledge and understanding of the firms IT system and use of its computer quotation engines
• Willingness to continue to learn and develop

For more information, please contact Holly Mitchell – Head of Talent Acquisition || 07719083983