Team Leader - Withington

JW Lees; Wales; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established brewery in North Wales is seeking a Front of House Team Leader to join their team. The role involves leading shifts, motivating staff, and providing excellent customer service. Candidates should have leadership experience in hospitality, a passion for service, and be a team player. Various benefits are included, such as discounts, wellbeing support, and opportunities for career progression.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

A fair share of tips

Wellbeing support

Discounts via JW BenefitHub

Qualifications

• Experience in a leadership role within the hospitality industry.
• Passionate about providing excellent customer service.
• Ability to motivate and lead a team.

Responsibilities

• Lead shifts and ensure exceptional customer service.
• Demonstrate great leadership qualities.
• Serve food and drinks, including pulling pints.

Skills

Leadership qualities

Excellent communication

Team player

Job description

Team Leader - Withington

Employer
JW Lees

Location
North Wales

Salary
£12.41 - £12.90 per hour plus tips

Closing date
28 Oct 2025

Sector
Restaurant, Catering & Hospitality jobs, General Manager, Restaurant General Manager, Senior Management (Restaurant)

Job Type
Full Time, Part Time

Job Details

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
• You'll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together