Team Leader - Victoria's Secret, Nottingham

TN United Kingdom; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Team Leader at a renowned retail brand in Nottingham! In this exciting role, you will lead a passionate team dedicated to delivering exceptional customer experiences. You will be responsible for visual merchandising, achieving sales targets, and maintaining high brand standards. If you thrive in a fast-paced environment and are enthusiastic about retail, this opportunity is perfect for you. Embrace the chance to make a significant impact in a supportive and energetic workplace where your leadership skills can shine.

Qualifications

• Enthusiastic about retail and creating unique customer experiences.
• Desire to build valued relationships with team and customers.

Responsibilities

• Deliver exceptional customer experiences and assist with purchases.
• Maintain store standards and manage deliveries and stock.

Skills

Customer Service

Retail Management

Visual Merchandising

Team Leadership

Sales Growth

Job description

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Team Leader - Victoria's Secret, Nottingham, Nottingham

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Client:

NEXT

Location:

Nottingham, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

7c8020dd8a87

Job Views:

2

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

About the role

As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.

No two days are the same, but here’s an idea of what to expect:

• Customer Experience: Deliver an exceptional experience by helping customers find products and complete purchases.
• Brand Bra Experience: Provide expert advice on bra fitting, sizing, and styles.
• Visual Merchandising: Own the presentation of products to help customers find what they need and discover new items.
• Lead by example: Energize and support the team, maintain high brand standards, and ensure personalized customer service.
• Store targets: Support achievement of KPIs, focusing on sales growth and profitability.
• Store Standards: Maintain store standards, manage deliveries, stock, loss prevention, and safety procedures.
• Store Operations: Handle opening/closing, key holder duties, and other operational tasks.
• Executing the new: Support product launches, floor moves, and audits, ensuring team readiness.

About you

• Passion for retail: Enthusiastic about all aspects of retail and creating unique customer experiences.
• Love the customer: Keen to develop customer service skills and product knowledge through learning programs.
• Relationships that count: Desire to build valued relationships with team and customers.
• Collaborate with purpose: Engage and develop your team with shared enthusiasm for the brand.
• Team Player: Flexible, supportive, and positive contributor to the team environment.
• Fast is fun: Energized by a busy environment, adaptable, and enthusiastic about multitasking and problem-solving.