Team Leader - Supported Living

Amplius; Birmingham; Hybrid; GBP 33,000 - 40,000; Full time

Job summary

Amplius is seeking a Team Leader for their Supported Living service in Birmingham. The role involves leading outreach teams, ensuring high-quality support for individuals with mental health and learning disabilities. This hybrid position offers a chance to make a significant impact in the community while fostering staff development and compliance.

Benefits

28 days annual leave plus bank holidays

Pension scheme with matched contributions

Paid professional subscription

Employee Assistance Programme

Health cash plan

Cycle to Work scheme

High street discounts

Qualifications

• Proven background in supported living environments.
• Knowledge of person-centred support plans and risk assessments.

Responsibilities

• Lead Mental Health & Learning Disability Outreach teams.
• Ensure compliance with Health and Safety Policies.
• Support staff development through coaching and appraisals.

Skills

Leadership

Communication

Coaching

Problem Solving

Digital Skills

Tools

Microsoft Office

Job description

Team Leader - Supported Living

Up to £33,986.01 per annum

Showell Green Lane - Birmingham

Permanent,Full Time

At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.

In our Team Leader role, you’ll be leading our Mental Health & Learning Disability Outreach teams within the Birmingham Floating Support service, ensuring the staff team are delivering the highest standard of support to our customers. Birmingham Floating Support service works with customers aged 18+, with learning disabilities and/or mental health needs.

Our Team Leader is a hybrid position, with time split between the Showell Green Lane office, some time working from home, alongside working within the community across Birmingham.

• Location: Showell Green Lane – Birmingham
  Salary:Up to £33,986.01 per year

• Contract:Permanent

• Your week: 37.5 hours p/week

Snapshot of your role

This is what your day will look like as our Team Leader:

• Promote and encourage respect, confidentiality, dignity, independence and privacy, treating each person as an individual.

• Support the Service Manager in the day-to-day management of the Service, including ensuring the Service is compliant with our Health and Safety Policies and Procedures, and that all checks are completed.

• Work in collaboration with colleagues across Amplius, as well as maintaining regular contact with both customers and external agencies, to ensure that tenancy support arrangements are delivered to the highest standard and focused on the needs of customers.

• Ensure that any safeguarding concerns, complaints, accidents, potential risk and incidents are reported and actioned within the required timeframes in accordance with policy and procedure.

• Leading and supporting the staff team, including carrying out inductions when appropriate and monthly 121 meetings and appraisals.

Your toolkit for success

To thrive in our Team Leader role, you’ll need:

• Proven background within a supported living environment, particularly around supporting customers with additional needs.

• Knowledge and experience with creating person-centred support plans and risk assessments for customers.

• The ability to coach, enable, motivate and develop staff.

• Able to deal with potentially stressful situations and environments, in a calm and professional manner.

• Excellent listening skills with the ability to respond to enquiries without judgement.

• Have sound digital skills, particularly across Microsoft Office applications.

Please note that having a full UK driving licence and access to a vehicle is essential for this role to support the service and the team.

Why join Amplius?

There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:

Grow with us

Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.

Make a real impact

Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact

We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

• 28 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more (pro-rata based on contracted hours)

• Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary

• Paid professional subscription for membership fees relating to your role

• Employee Assistance Programme offering free wellbeing tools, free flu jabs and more

• Health cash plan giving cash back for everyday health checks such as optical and dental

• Cycle to Work and Electric Car Lease schemes

• High street, holiday and gym membership discounts

• Plus lots more once you join!

The important stuff

We’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.