Team Leader - Supported Housing Young People

Livewest; Redruth, Brea; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave + bank holidays +

9% pension contributions

Health care cash plan

Learning and development

Family support

Wellbeing programs

Cycle to Work

Volunteer days

Job summary

LiveWest is seeking a Team Leader for Supported Housing Young People in Redruth and Carn Brea. You will support the team manager to deliver high-quality services, supervise staff, manage risk, and advocate for young people aged 16–25.

Expect a 37-hour week on a rolling rota, including some weekends and bank holidays, with a strong focus on safeguarding and outcomes. You will lead a diverse team, build partnerships, and deliver learning activities while maintaining professional standards and

Qualifications

• Experience in providing supervision to others.
• Experience of working effectively with young people with diverse strengths, needs and aspirations and an awareness of needs and risk assessments.
• Good leadership skills and a proven track record for delivering good outcomes for individuals.
• Ability to make good quality judgements and sound decisions in situations of increasing complexity, risk, uncertainty and challenge.
• Knowledge and understanding of safeguarding policies and procedures.
• Ability to build sound, productive working relationships with customers, colleagues and partners.
• Ability to maintain records and write high quality written reports which are suitable for a variety of professional settings.
• Innovative and creative in your ways of working.
• Resilient and flexible in dealing with others.
• Ability to reflect on your own practice.
• Able to work under pressure and meet deadlines.

Responsibilities

• Provide supervision to team members and support staff.
• Review risk assessments and support a young person daily.
• Support individual young people through advocacy and 1-2-1 work.
• Attend and contribute to multi-agency meetings as required.
• Support group activities as part of learning programmes.
• Cover rota to ensure consistent service delivery.
• Reflect on practice and maintain professional boundaries.
• Deliver high-quality services for young people in need of supported housing.

Skills

Supervision

Leadership

Young People Support

Safeguarding

Risk Assessments

Decision Making

Relationship Building

Documentation

Creativity

Resilience

Communication with Partners

Job description

About The Role

Do you recognise adolescence as a difficult time? Do you have empathy for young people who struggle to navigate the changes? Do you have the creativity, innovation, and drive to lead impactful interventions? If so, we have an exciting opportunity for you!

We are looking for a Team Leader to cover Redruth and Carn Brea Foyer – which are supported accommodation for young people aged 16–25. You will support our team manager to work collaboratively with young people, colleagues and external organisations to enhance and promote the life experiences and independent skills of young people. You may provide key worker support for some young people through advocacy and 1-2-1 support.

We take a strength-based approach, called Advantaged Thinking, in all the work we do; encouraging young people experiencing homelessness to aim high, dream big and fulfil their ambitions.

You will be able to motivate colleagues to be their best; to meet targets and standards; to go the extra mile for young people. We are looking for someone who really cares about the Service, about young people, and who understands the impact of trauma, and how to respond to contextual harm. You will support our practitioners to be resilient and persistent; be solution-focussed; look past challenging behaviours; build positive relationships with young people and those that work with them, and to inspire young people to reach their potential.

You will support the team manager to deliver a highly effective and impactful team; delivering high quality services for young people in need of supported accommodation and support services.

Every day is different; you could be delivering colleague supervision, reviewing a risk assessment, supporting a young person, contributing to a multi-agency meeting or supporting group activities as part of the learning programme.

We want you to be able to bring your own personality. Our young people come from a wide range of backgrounds and we try to mirror that in our staff team.

This role is being offered on a full-time, permanent basis, working 37 hours per week on a rolling rota, to include bank holidays and will work one weekend in four. Bandwidth hours will be 8 am to 10 pm. You will have a flexible approach to hours as team members will work shifts including nights and weekends.

For further information about this opportunity, and LiveWest, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be successful in your application for the role of Team Leader - Supported Housing Young People, you will have the essential skills and experience for a level 2 role (please see candidate information pack) and the following role specific skills and experience:

• Experience in providing supervision to others.
• Experience of working effectively with young people with diverse strengths, needs and aspirations and an awareness of needs and risk assessments.
• Good leadership skills and a proven track record for delivering good outcomes for individuals.
• An ability to make good quality judgements and sound decisions in situations of increasing complexity, risk, uncertainty and challenge.
• Knowledge and understanding of safeguarding policies and procedures.
• An ability to build sound, productive working relationships with customers, colleagues and partners.
• An ability to maintain records and write high quality written reports which are suitable for a variety of professional settings.
• Innovative and creative in your ways of working.
• Resilient and flexible in dealing with others.
• An ability to reflect on your own practice.
• Able to work under pressure and meet deadlines.

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of young people. You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain professional boundaries.

Please note, we are unable to provide visa sponsorship for this role; therefore, applicants must have the right to work in the UK.

About The Company

Our Reward and Benefits:

• Generous Annual Leave:Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions:Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks:Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:Invest in your future with ongoing personal and professional growth opportunities.
• Family Support:Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters:Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel:Save with our Cycle to Work and Car Benefit schemes.
• Giving Back:Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.