Team Leader (Sterile Services, EDU, QI)

Norfolk and Norwich University Hospital; Norwich; On-site; GBP 32,000 - 43,000; Full time

Job summary

The Norfolk and Norwich University Hospital NHS Foundation Trust is seeking a Sterile Services Team Leader to oversee staff in the Sterile Services Department (including EDU & QI) and ensure safe, efficient reprocessing of instruments.

This role requires night shifts 22:00–06:00, weekend rosters, and 2 Bank Holidays per year, with duties covering day-to-day management, staffing, training, and adherence to Health and Safety, COSHH, and NHS policies.

Qualifications

• Significant experience in Sterile Services.
• Certificate for Sterile Services NVQ 3 or equivalent experience.
• Foundation Management course or equivalent
• Good general literacy and numeracy

Responsibilities

• Safeguard welfare and safety during working hours of staff in the department.
• Comply with Health & Safety Legislation, COSHH, and universal precautions.
• Demonstrate competency in emergency procedures (e.g., Majax/Fire).
• Report all incidents and accidents involving staff/users and complete statements/reports.
• Requisition of consumables using Oracle EP2P.
• First line management of sickness/annual leave and return-to-work interviews.
• Undertake staff appraisals and assist in training of new staff.
• Determine and allocate overtime duties.

Skills

Good communication

Team leadership

Flexible / multi-task

PRIDE values

Education

NVQ 3 Sterile Services or equivalent

Foundation Management course

Job description

The Sterile Services department (SSD) provides essential services of reprocessing surgical instruments and Endoscopes for use in wards and departments within the trust and outside practices.

As an SSD Team Leader the post holder will have the opportunity to work within a friendly and skilled team, providing essential support to clinical service providers.

To be responsible for a team of staff employed in Sterile Services Department (including EDU & QI).

To be accountable for the day to day running of the team and ensuring that accepted standards are met and procedures and practices are carried out accordingly.

To ensure that clinical procedures within the Norfolk & Norwich University Hospital NHS Foundation Trust are supported with disinfected/sterilised equipment delivered effectively, efficiently and economically.

To respond positively to new, changing and growing customer requirements and expectations.

To support the delivery of a high quality, safe and compassionate healthcare service. All staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence.

The successful candidate will be required to work a weekend rostering structure and 2 Bank Holidays in the year.

This role is for working 22:00 - 06:00 Monday - Friday

Interview date: 19th November 2026

Main duties of the job

• Take all steps possible to safeguard the welfare and safety during working hours of staff in the department, and to be aware of the Health & Safety at work act 1974.
• To comply with the requirements of the Health & Safety Legislation, COSHH Regulations and Universal Precautions. To be aware of and observe the Trust's policy with regard to Smoking and the Consumption of Alcohol.
• Demonstrate competency in participating in emergency procedures e.g. Majax/Fire.
• Report all incidents and accidents involving staff /user and complete accurate statements and reports.
• Requisition of consumable items using Oracle EP2P
• First line management of sickness/ annual leave
• To be responsible for conducting return to work sickness interviews.
• To undertake staff appraisals.
• To assist in basic training of new members of staff and to assist in the further training of Sterile Services employees and other staff where appropriate.
• To determine and allocate overtime duty where indicated

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

• Significant experience in Sterile Services
• Certificate for Sterile Services NVQ 3 or equivalent experience
• Foundation Management course or equivalent
• Good general standard of literacy and numeracy

Experience

• Awareness of standards of hygiene

Skills

• Good communication and interpersonal skills
• Motivated and enthusiastic
• Flexible - able to multi-task and prioritise
• Preference for working in and supporting a team
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.