Team Leader - School Age Stat

Hertfordshire County Council; Hemel Hempstead; On-site; GBP 42,000 - 52,000; Full time

Job summary

Hertfordshire County Council is seeking a SEND EHC Team Lead on a 12-month maternity cover basis to lead a team delivering statutory EHC services for children and young people with EHC Plans. You will guide EHC Coordinators and Review Officers, ensuring duties are fulfilled and high-quality support reaches families and schools.

You will manage complex casework, drive service improvement, and represent the authority at SEND Tribunals when required, working with a wide range of partners to secure

Qualifications

• Extensive knowledge of SEND legislation, including the Children and Families Act 2014, SEND Regulations and SEND Code of Practice.
• Experience of supervising, coaching or mentoring colleagues, with ability to motivate and develop others.
• Strong organisational and decision-making skills.
• Excellent communication and relationship-building abilities.
• Experience of working across education, health and social care services.
• Degree-level qualification or equivalent relevant experience.

Responsibilities

• Leading and supporting a team of EHC Coordinators and Review Officers.
• Overseeing the quality and timeliness of EHC plan reviews and statutory processes.
• Managing SEND casework within a defined locality area.
• Building strong relationships with schools, families and partner agencies.
• Supporting staff development through supervision, coaching and performance management.
• Contributing to service improvement, quality assurance and policy development.
• Maintaining accurate records and performance information.
• Representing the local authority at SEND Tribunals where required.
• Collaborating with colleagues across the wider SEND management team to drive consistent practice and continuous improvement.

Skills

Leadership

Coaching/mentoring

Communication

Relationship-building

Performance management

Policy development

SEND legislation

Education

Degree-level qualification

Job description

We're looking for a SEND EHC Team Lead to join our School Age Statutory SEND Service on a 12-month maternity cover basis. This is an exciting opportunity to lead a team responsible for delivering high-quality statutory SEND services for children and young people with Education, Health and Care (EHC) Plans. You'll provide leadership, guidance and support to EHC Coordinators and Review Officers, ensuring statutory duties are delivered effectively and children and families receive a high-quality service. Working closely with schools, families and partner agencies, you'll play a key role in driving excellent outcomes for children and young people with special educational needs and disabilities. This role combines people leadership, operational oversight and partnership working. You'll support your team to manage complex casework, maintain statutory compliance and contribute to the ongoing improvement of SEND services across Hertfordshire.

• Leading and supporting a team of EHC Coordinators and Review Officers.
• Overseeing the quality and timeliness of EHC plan reviews and statutory processes.
• Managing SEND casework within a defined locality area.
• Building strong relationships with schools, families and partner agencies.
• Supporting staff development through supervision, coaching and performance management.
• Contributing to service improvement, quality assurance and policy development.
• Maintaining accurate records and performance information.
• Representing the local authority at SEND Tribunals where required.
• Collaborating with colleagues across the wider SEND management team to drive consistent practice and continuous improvement.
  You'll bring significant experience of working within SEND services and a strong understanding of the statutory framework that underpins Education, Health and Care Plans.

We're looking for someone who will lead a team, manage competing priorities and build effective relationships with a wide range of stakeholders.

You'll need:

• Extensive knowledge of SEND legislation, including the Children and Families Act 2014, SEND Regulations and SEND Code of Practice.
• Experience of supporting, supervising, coaching or mentoring colleagues, with the ability to motivate and develop others.
• Strong organisational and decision-making skills.
• Excellent communication and relationship-building abilities.
• Experience of working collaboratively across education, health and social care services.
• A degree-level qualification or equivalent relevant experience.

Most importantly, you'll be passionate about improving outcomes for children and young people with SEND and motivated to support your team to deliver the highest standards of service.