Team Leader - Retail

B&Q; Lisburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to join their Lisburn store. In this role, you will inspire and support your team, ensuring they have the tools and confidence to provide exceptional customer service. With a focus on creativity and problem-solving, you will lead by example, managing resources and fostering a positive work environment. This position offers a unique opportunity to contribute to a diverse and inclusive workplace while enjoying a comprehensive benefits package, including a competitive salary and generous holiday allowance. If you're passionate about retail and ready to make a difference, this role is for you.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Experience in retail management with a focus on team development.
• Strong problem-solving abilities and quick decision-making skills.

Responsibilities

• Motivate and develop team members to enhance customer service.
• Manage resources effectively while ensuring safety standards.

Skills

Team Leadership

Problem Solving

Customer Service

Motivational Skills

Flexibility

Job description

B&Q Lisburn, Northern Ireland, United Kingdom

B&Q Sprucefield

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.

Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.

With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Management
• Retail