Team leader / RCW Residential Care

Outbound Care Limited; Lancashire; On-site; GBP 26,000 - 38,000; Full time

Job summary

Outbound Care Limited in Blackpool is seeking a Team Leader / Residential Care Worker to lead a small staff team and supervise daily operations in a residential setting for young people. The role requires mentoring, promoting life skills, and ensuring compliance with care plans, risk assessments, and house routines.

You will support young people, manage challenging behaviours, and collaborate with social workers and healthcare professionals to ensure high-quality safeguarding and regulatory

Qualifications

• Experience in residential childcare, youth work, or social care, preferably in a leadership or supervisory capacity.
• Strong skills in team coordination, shift planning, and staff supervision, with the ability to provide guidance and constructive feedback.
• Demonstrated ability to build positive, professional relationships with young people, promote independence, and manage challenging situations safely.
• Knowledge of safeguarding, regulatory standards, and health and safety requirements within residential care settings.
• Effective verbal and written communication skills, including accurate record-keeping and report writing.
• Relevant qualification in health and social care, youth work, or a related field (e.g., Level 3 Diploma in Residential Childcare or equivalent), or willingness to work toward such a qualification.
• Ability to work flexible hours, including evenings, weekends, and sleep-in shifts as required.
• Basic IT skills for recording, reporting, and communicating with internal and external stakeholders.
• Enhanced suitability to work with young people, including the ability to obtain an enhanced DBS check or equivalent.

Responsibilities

• Overseeing daily operations within a residential setting for young people.
• Supervising and supporting a small staff team, organizing shifts.
• Ensuring care plans, risk assessments, and house routines are followed.
• Providing direct support to young people, mentoring, promoting life skills, and facilitating education and activities.
• Managing challenging behaviours in a calm, consistent manner.
• Maintaining accurate records and reporting to management and relevant authorities as required.
• Collaborating with external professionals, such as social workers, educators, and healthcare providers.

Skills

Leadership experience

Team coordination

Relationship building

Safeguarding

Communication

Level 3 Diploma in Residential Childca

Flexible hours

IT literacy

DBS check

Education

Level 3 Diploma in Residential Childcare or equivalent

Job description

Company Description

Outbound Care Limited provides trusted and nurturing residential care to support young people as they transition into adulthood. The organization focuses on creating well-equipped, comfortable homes and delivering curriculum-compliant education to promote social, emotional, and professional development. A skilled and progress-oriented workforce works closely with young people to help them build confidence, independence, and life skills. Outbound Care also maintains full transparency with relevant local authorities to ensure safe, high-quality care and strong safeguarding standards.

Role Description

The Team Leader / Residential Care Worker (RCW) is a full-time, on-site role based in Blackpool, responsible for overseeing daily operations within a residential setting for young people. The role involves supervising and supporting a small staff team, organizing shifts, and ensuring that care plans, risk assessments, and house routines are followed. The Team Leader / RCW provides direct support to young people, including mentoring, promoting life skills, facilitating education and activities, and managing challenging behaviors in a calm, consistent manner. The role also includes maintaining accurate records, reporting to management and relevant authorities as required, and ensuring the home meets regulatory, health and safety, and safeguarding standards. Collaboration with external professionals, such as social workers, educators, and healthcare providers, is an important part of daily responsibilities.

Qualifications

• Experience in residential childcare, youth work, or social care, preferably in a leadership or supervisory capacity.
• Strong skills in team coordination, shift planning, and staff supervision, with the ability to provide guidance and constructive feedback.
• Demonstrated ability to build positive, professional relationships with young people, promote independence, and manage challenging situations safely.
• Knowledge of safeguarding, regulatory standards, and health and safety requirements within residential care settings.
• Effective verbal and written communication skills, including accurate record-keeping and report writing.
• Relevant qualification in health and social care, youth work, or a related field (e.g., Level 3 Diploma in Residential Childcare or equivalent), or willingness to work toward such a qualification.
• Ability to work flexible hours, including evenings, weekends, and sleep-in shifts as required.
• Basic IT skills for recording, reporting, and communicating with internal and external stakeholders.
• Enhanced suitability to work with young people, including the ability to obtain an enhanced DBS check or equivalent.