Team Leader — Pubs & Bar Service Mastery

Greene King; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33% discount for staff

Training and development opportunities

Free mental health and well-being support

50% discount at Greene King Inns

Referral bonuses up to £1,500

Access wages before payday

Up to 30% off retail discounts

Job summary

A well-known pub chain in Cardiff is looking for a Team Leader to oversee shifts and ensure excellent service in a vibrant environment. The ideal candidate will support the team, maintain standards, and uphold a positive atmosphere for customers. In addition to a competitive salary, benefits include career development opportunities, generous discounts, and support programs for well-being. Join a dynamic team dedicated to memorable customer experiences and community spirit.

Qualifications

• Ability to provide a memorable customer experience consistently.
• Experience in team coordination during busy shifts.
• Knowledge of maintaining safe and legal bar conditions.
• Experience in a customer-facing role.

Responsibilities

• Lead the team and ensure smooth shift operations.
• Maintain high customer service standards.
• Address and resolve issues in the absence of management.
• Ensure cleanliness and legal compliance of the bar.

Skills

Customer service

Team leadership

Problem-solving

Attention to detail

Positive attitude

Job description

A well-known pub chain in Cardiff is looking for a Team Leader to oversee shifts and ensure excellent service in a vibrant environment. The ideal candidate will support the team, maintain standards, and uphold a positive atmosphere for customers. In addition to a competitive salary, benefits include career development opportunities, generous discounts, and support programs for well-being. Join a dynamic team dedicated to memorable customer experiences and community spirit.