Team Leader, Patient Services - NHS Trust

Hull and East Yorkshire Hospitals NHS Trust; Hull and East Yorkshire; On-site; GBP 32,000 - 42,000; Full time

Job summary

Hull University Teaching Hospitals NHS Trust is seeking a Team Leader within Patient Services to lead and motivate clinical administration teams across HUB 1A and HUB 1B, supporting clinicians and stakeholders to deliver high-quality patient care.

You will oversee outpatient clinics, waiting lists and patient correspondence, ensuring targets are met while driving service improvements. Cross-site work at Castle Hill Hospital and Hull Royal Infirmary is expected.

Qualifications

• Motivate and inspire teams to do the right things for patients.
• 2
• Excellent verbal and written communication skills.
• 2
• Good understanding of the NHS and healthcare environment.
• 2
• Experience of working effectively with minimal supervision.
• 2
• Ability to manage multiple tasks simultaneously and meet deadlines.
• 2

Responsibilities

• Oversee outpatient clinics, inpatient waiting lists and patient correspondence teams.
• Adhere to performance targets and identify continuous service improvements.
• Analyse performance data and coaching your team based on insights.
• Support Hub managers and work across Castle Hill Hospital and Hull Royal Infirmary as needed.

Skills

Team motivation

Communication skills

Coaching and development

Prioritisation under deadlines

Microsoft Office

Tools

Microsoft Office

Job description

Hull University Teaching Hospitals NHS Trust is seeking a Team Leader within Patient Services to lead and motivate clinical administration teams across HUB 1A and HUB 1B, supporting clinicians and stakeholders to deliver high-quality patient care.

You will oversee outpatient clinics, waiting lists and patient correspondence, ensuring targets are met while driving service improvements. Cross-site work at Castle Hill Hospital and Hull Royal Infirmary is expected.