Senior Health Care Support Worker | Hull University Teaching Hospitals NHS Trust

Hull and East Yorkshire Hospitals NHS Trust; Hull and East Yorkshire; On-site; GBP 23,000 - 27,000; Full time

Job summary

Hull University Teaching Hospitals NHS Trust invites applications for a Senior Health Care Support Worker in the outpatient setting. The role supports Registered Nurses and clinical colleagues, preparing patients for consultations, assisting with investigations, and maintaining a safe, welcoming environment throughout the outpatient journey.

The post emphasizes compassionate patient care, accurate observation and documentation, and active participation in training and competency development

Qualifications

• Experience supporting registered nurses or healthcare professionals in clinical settings.
• Ability to observe and document patient information accurately.
• Willingness to participate in training and competency assessments.

Responsibilities

• Support Registered Nurses and healthcare professionals in delivering direct patient care.
• Assist with clinical assessments and investigations within scope of practice.
• Prepare patients for consultations, examinations, and diagnostic procedures.
• Monitor and record clinical observations and diagnostic procedures, escalating concerns as needed.
• Chaperone patients according to Trust policy and maintain a safe clinical environment.
• Provide reassurance and information to patients and relatives during outpatient attendance.
• Work with the multidisciplinary team to ensure clinics run efficiently and patients receive timely care.

Skills

Direct patient care

Team collaboration

Monitoring vital signs

Chaperone duties

Training willingness

Job description

Senior Health Care Support Worker | Hull University Teaching Hospitals NHS Trust

Company:

Company: Hull and East Yorkshire Hospitals NHS Trust

The Medical and Chest Outpatients Department at Hull Royal Infirmary is a busy and diverse outpatient service delivering care across a wide range of medical specialties, including a dedicated respiratory service.

The Senior Outpatient Support Worker plays a key role in supporting Registered Practitioners to deliver safe, effective, and high-quality patient care within the outpatient setting. Working under the direction and supervision of Registered Nurses and other healthcare professionals, the post holder will contribute to the smooth running of clinics and ensure patients receive a positive and compassionate experience throughout their outpatient journey.

The department provides a range of clinical assessments and investigations, including venepuncture, 12-lead ECGs, recording of vital signs, blood pressure monitoring, urinalysis, height and weight measurements, respiratory diagnostics, and chaperoning services. The post holder will undertake these duties in accordance with their level of training, competence, and local policies. Additional clinical skills will only be performed following completion of the appropriate training and competency assessments.

Working collaboratively within the multidisciplinary team, the Senior Outpatient Support Worker will support the delivery of patient-centred care, maintaining high standards of safety, dignity, and professionalism at all times.

• Support Registered Nurses and healthcare professionals in delivering direct patient care.
• Assist with clinical assessments and investigations within their scope of practice and competency.
• Prepare patients for consultations, examinations, and diagnostic procedures.
• Monitor and record clinical observations and diagnostic procedures accurately, escalating concerns appropriately.
• Chaperone patients in line with Trust policy.
• Maintain a safe, clean, welcoming clinical environment.
• Provide reassurance, information, support to patients and their relatives during their outpatient attendance.
• Work effectively as part of the multidisciplinary team to ensure clinics run efficiently and patients receive timely care.
• Demonstrate a commitment to personal development through participation in training and competency programmes to undertake the following clinical duties within the outpatient setting:

Clinical Observations

• Blood pressure measurement
• Weight/Weight measurement

Diagnostic and Clinical Procedures

• Peak flow measurement
• Spirometry testing
• 6-minute walk tests

In return, we offer a comprehensive supernumerary induction programme, ongoing support from experienced colleagues, and opportunities for personaldevelopment within a supportive outpatient team.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Please see attached detailed Job Description and Person Specification for further detailed information.

This advert closes on Sunday 25 Oct 2026

Hull and East Yorkshire Hospitals NHS Trust

Hull and East Yorkshire Hospitals NHS Trust

Hull and East Yorkshire Hospitals NHS Trust