Team Leader - PA to the Director

ESPO Trading Limited; England; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Disability Confident Employer

Flexible working options

Job summary

Leicestershire County Council in County Hall Leicester is seeking a highly organised Team Leader – PA to the Director within the Children and Family Services Business Support Team. You will provide executive support with autonomy and professional judgement.

The post holder will deliver specialist governance and support across the department, including coordinating MP Letters, Ofsted and DfE enquiries and Complaints, ensuring compliance with statutory requirements and deadlines.

Qualifications

• NVQ level 4 in Administration or ILM qualification or equivalent demonstrable experience.
• Substantial experience providing executive-level support to Directors or senior leaders in a complex organisation.
• Experience working with corporate complaints and enquiries including tracking systems or information governance processes.
• Proven experience of managing highly sensitive, confidential, and politically complex information as well as line managing staff, including supervision, annual performance reviews and absence management.

Responsibilities

• Provide high-level executive support to the Director of Children and Family Services, operating with autonomy and professional judgement.
• Coordinate management of MP Letters, Ofsted and Department for Education enquiries and complaints across the department.
• Ensure compliance with statutory requirements, deadlines and organisational standards.
• Coordinate high-level meetings, governance processes, and corporate reporting.
• Support decision-making and organisational assurance through governance knowledge of children and family systems.

Skills

Executive support

Stakeholder liaison

Governance awareness

Time management

Education

NVQ Level 4 Administration / ILM qualification

Tools

Information governance systems

Job description

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield Leicester LE3 8RA

Salary: £33,129 - £35,493 Per annum (Pro Rata for part time)

Working Hours:37 per week (Mon-Fri)

Contract Type: Permanent

Closing Date: 24th November 2026

Interview Date(s): w/c 30th November 2026

An opportunity has arisen for a well-organised and resilient individual to join the busy and dynamic Children and Family Services Business Support Team as a Team Leader – PA to the Director.

About the Role

The successful candidate will provide a high-level, proactive and executive support service to the Director of Children and Family Services, operating with a significant degree of autonomy and professional judgement.

The postholder will deliver specialist,business-critical support across Children & Family Services and corporate governance processes, including coordinating the management of MP Letters, Ofsted and Department for Education enquiries and Complaints across the department, ensuring compliance with statutory requirements, deadlines, and organisational standards. The role requires advanced knowledge of children and family systems and local authority governance frameworks to support effective decision-making and organisational assurance.

About You

• NVQ level 4 in Administration or equivalent (ILM qualification) or equivalent demonstrable experience.
• Substantial experience providing executive-level support to Directors or senior leaders in a complex organisation.
• Experience working with corporate complaints and enquiries including tracking systems or information governance processes.
• Proven experience of managing highly sensitive, confidential, and politically complex information as well as line managing staff, including supervision, annual performance reviews and implementing and undertaking absence management, disciplinary and behaviour at work action.
• Experience of coordinating high-level meetings, governance processes, and corporate reporting.
• Excellent organisational skills, with the ability to manage multiple competing priorities at a strategic level.
• Highly developed communication and influencing skills, including interaction with senior stakeholders and elected members.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Kelly Wells, Business and HR Co-ordinator

Email: [e-mail]

Tel: [phone]

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.