Team Leader - Nottingham

TN United Kingdom; Nottingham; On-site; Full time

Job summary

An established industry player in retail seeks a passionate Team Leader to inspire and support a diverse team. This role involves driving sales, delivering excellent customer service, and overseeing store operations. With a focus on creativity and collaboration, you will have the opportunity to develop your skills in a supportive environment. Enjoy benefits like a generous discount card, holiday entitlement, and continuous training. If you thrive in a dynamic setting and are eager to lead, this is the perfect opportunity for you.

Benefits

25% Discount Card

Generous Holiday Entitlement

Company Pension Contribution

Cycle to Work Scheme

Employee Support Programme

Continuous Training and Development

Colleague Social Events

Qualifications

• Minimum of 1 year’s previous retail experience is essential.
• Ability to learn and share product expertise.

Responsibilities

• Support the management team and help drive sales.
• Oversee operations including merchandising and duty management.
• Coach new colleagues and coordinate workloads.

Skills

Retail Experience

Customer Service

Communication Skills

Team Leadership

Product Knowledge

Job description

Social Network Login/Join

Salary - Rates of pay from £11.80 to £12.20 depending on store location

Hours of Work - 37.5 hours a week

About us

Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time, and we value our colleagues and their contributions to our business.

We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager, you will find plenty of opportunities to develop and take on new challenges every day!

About the Role

As a Team Leader for Hobbycraft, you will support the management team and help drive sales, alongside developing and delivering excellent customer service.

• Operate the till and accurately handle cash, credit/debit cards, and gift card transactions.
• Oversee operations including merchandising, goods in, warehouse operations, and duty management responsibilities.
• Support and coach new colleagues.
• Coordinate the workload of colleagues.

About you

• A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles are advantageous).
• Must be passionate about all things craft and eager to inspire others.
• Ability to learn and share product expertise to meet customer needs.
• High levels of enthusiasm, drive, and motivation.
• Confident and clear communication skills.
• Must be flexible to accommodate the business trading needs.

Benefits at Hobbycraft

• Rates of pay above minimum wage.
• 25% Discount Card for Hobbycraft Stores.
• Generous holiday entitlement with increases each holiday year.
• A creative working environment.
• Company pension contribution.
• Cycle to Work Scheme.
• Access to our Employee Support Programme for overall well-being.
• Continuous training, development, and performance management.
• Colleague social events throughout the year.

Note: Due to the volume of applications, we may need to close the vacancy prior to the expiry date.