Team Leader - Nottingham

HobbyCraft; Nottingham; On-site; Full time

Job summary

A leading retailer in craft supplies is seeking a Team Leader to support management in driving sales and delivering exceptional customer service. The ideal candidate will have at least one year of retail experience and a passion for crafts. This role offers a creative environment with numerous benefits, including a substantial employee discount and opportunities for growth.

Benefits

25% Discount Card for Hobbycraft Stores

Generous holiday with an increase each holiday year

Company pension contribution

Cycle to Work Scheme

Employee Support Programme for well-being

Continuous training and development

Colleague Social Events throughout the year

Qualifications

• Minimum of 1 year’s previous retail experience required.
• Passion for craft and ability to inspire others.
• High levels of enthusiasm, drive and motivation.

Responsibilities

• Support the management team and drive sales.
• Oversee operations, merchandising, and staff coordination.
• Coach and support new colleagues.

Skills

Retail Experience

Customer Service

Communication

Leadership

Job description

Salary - Rates of pay from £11.80to £12.20 depending on store location

Hours of Work - 37.5 hours a week

About us

Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.

We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!

About the Role

As a Team Leader for Hobbycraft you will be supporting the management team and helping to driving sales, alongside the development and delivery of excellent customer service

• Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
• Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities
• Supporting and coaching our new colleagues
• Co-ordinating the workload of Colleagues

About you

• A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)
• Must be passionate about all things craft and want to inspire others
• Ability to learn and share expertise of products to fit customer’s needs
• High levels of enthusiasm, drive and motivation
• Confident and clear communication skills
• Must be flexible in order to accommodate the business trading needs

Benefits at Hobbycraft

• Rates of pay above minimum wage
• 25% Discount Card for Hobbycraft Stores
• Generous holiday with an increase each holiday year
• A creative working environment
• Company pension contribution
• Cycle to Work Scheme
• Access to our Employee Support Programme for overall well-being
• Continuous training, development and performance management
• Colleague Social Events throughout the year

Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date

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Created on 15/06/2025 by TN United Kingdom