Team Leader LLBD Hub

East Midlands Councils/East Midlands Jobs; Matlock; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

25 days annual leave (rises after 5y)

Bank holidays included

Training and development opportunities

Employee wellbeing support

Job summary

Derbyshire County Council is seeking a LLBD Hub Team Lead to co-lead the LLBD Hub, providing effective leadership and line management to Health Improvement Workers and Business Services Assistants.

You will drive the implementation and monitoring of systems, support staff training, and ensure delivery of the Hub’s services across Derbyshire, including smoking cessation and weight management initiatives.

Qualifications

• Experience of providing effective leadership and line management.
• Proficient IT literacy including Microsoft Word, Excel, Outlook, Teams and OneNote, and ability to adapt to bespoke databases.
• Excellent communication skills with a professional attitude.
• Excellent organisational skills and ability to manage multiple tasks with attention to detail.

Responsibilities

• Lead and co-manage the LLBD Hub Team, ensuring high-quality service delivery.
• Provide line management, coaching and performance monitoring for Health Improvement Workers and Business Services Assistants.
• Help implement, develop and monitor systems and processes across the LLBD Hub.
• Oversee staff training, IT system usage, and data quality assurance.
• Support nicotine replacement therapy provision and weight management activities as needed.

Skills

Leadership

IT literacy

Communication

Organisational skills

Job description

An exciting opportunity has arisen to join Live Life Better Derbyshire (LLBD) as a LLBD Hub Team Lead.

Live Life Better Derbyshire (LLBD) supports people to identify their holistic health and wellbeing needs, and provides weight management, smoking

cessation and physical activity services across Derbyshire.

The Live Life Better Derbyshire Hub is the first point of contact for all referrals into the service as well as the first point of contact for all general enquiries from clients, referrers, partners and staff. The LLBD Hub is also a contact point for the National Child Measurement Programme and Health Check queries as well as having responsibility for processing and supporting the Exercise by Referral Scheme.

The post holder will contribute to the delivery of the expanding LLBD service by co-leading and managing the LLBD Hub Team along with an existing Team Lead. The successful candidate will play an essential role by providing effective leadership and line management to a team of Health Improvement Workers and Business Services Assistants, as well as leading on the implementation and monitoring of appropriate systems and processes that enable the LLBD Hub to support people in Derbyshire with their health and wellbeing needs.

A wide variety of duties will be undertaken including; responding to complex incoming queries from clients, staff, partners and referrers, implementing, improving and developing processes, training and observing staff and supporting with various aspects of the LLBD IT system.

In addition, the LLBD Hub Team Leads support LLBD in the provision of Nicotine Replacement Therapies to Smoking Cessation clients, as well as supporting the weight management, physical activity and stop smoking services with a variety of tasks.

Working with the existing Team Leader this post will ensure adequate cover is always in place to support the LLBD Hub Team and to ensure that all Hub workloads can be completed to the highest standard, ensuring Derbyshire residents receive a high-quality service. The Team Leads are also responsible for quality assurance and ensuring safeguarding process and procedures are followed appropriately.

The post is based full time within the LLBD Hub (County Hall, Matlock).

Applications from candidates with the following experience and skills would be warmly welcomed:

• Experience of providing effective leadership and line management.
• A strong level of IT literacy including proficient use of Microsoft Word, Excel, Outlook, Teams and One Note, and the ability to adapt to bespoke databases.
• Excellent communication skills with the ability to communicate with a wide range of individuals whilst maintain a professional attitude.
• Excellent organisational skills along with the ability to manage and prioritise multiple tasks and pay attention to detail.

Employees have access to a range of support, benefits and discounts including:

• Generous Annual Leave Scheme 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata). Grade dependant.
• Supportive management and team
• Training and Development: Opportunities for professional qualifications and ongoing training.
• Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling.
• Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and "Wisdom" app.
• Paid travel expenses if required to travel to other sites (Terms and conditions apply)
• Cycle to Work Scheme: Promoting a healthy lifestyle.
• Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options. (Terms and conditions apply)
• Our Derbyshire Rewards: a package of benefits, cashback and discounts.

More details on the benefits of working for the council can be found on our reward and recognition page

here

Due to the nature of the service, the successful candidate must demonstrate the ability and commitment to undertaking a comprehensive range of duties as well as demonstrating flexibility in order to meet the demands of the service.

If you would like a confidential and informal discussion about the role, please contact Annie Laud on 01629 531093 / 07443 531458 or email

[e-mail]