Team Leader - Linen Services

Nottingham University Hospitals NHS; Nottingham; On-site; GBP 21,000 - 28,000; Full time

Job summary

Nottingham University Hospitals NHS invites applications for a supervisory role within our laundry services. You will lead a team, manage rotas and ensure high standards of cleanliness and infection control across wards and departments.

Applicants should have supervisory experience, NHS experience preferred, and qualifications such as NVQ Level 3 in Laundry, ILM Level 3 and IOSH, plus basic IT skills. NUH supports development and diversity in the workforce.

Qualifications

• Supervisory or team leader experience in a healthcare or similar setting.
• Experience in linen services, laundry operations, housekeeping, or facilities.
• Experience managing rotas and staff performance.
• Understanding of H&S legislation, COSHH and infection control.
• Basic IT skills: Excel, Word, email and data systems.
• Strong communication and ability to motivate a team.
• Ability to negotiate and influence with ward/department staff.

Skills

Supervisory experience

Linen services / laundry ops

Staff management / rotas

H&S knowledge (COSHH, infection ctrl)

IT basics (Excel, Word)

Effective communication

Team motivation & leadership

Negotiation & influencing

Education

GCSEs in English and Maths

NVQ/SVQ Level 3 in Laundry or equivalent

ILM Team Leader Award Level 3 or equivalent

IOSH Working Safely Certificate

Health and Safety Training

Job description

Please refer to the job description and person specification attached to the advert for the full details.

Person specification

Training& Qualifications

Essential criteria

• A good standard of general education (e.g., GCSEs in English and Math) or equivalent relevant experienc
• ILM Team Leader award level 3 or equivalent level of experience working in a supervisory role or have completed an accredited supervisory training course.
• NVQ/SVQ Level 3 or equivalent experience in Laundry Services, Housekeeping, or Facilities Support
• IOSH Working Safely Certificate
• Health and Safety Training

Experience

Essential criteria

• Previous experience in a supervisory or team leader role.
• Experience working in linen services, laundry operations, housekeeping, or facilities
• Experience in managing staff, including rotas and performance.
• Understanding of H&S legislation, COSHH (Control of Substances Hazardous to Health), and infection control procedures.
• Understanding of safe handling for soiled/foul linen
• Experience in the use of laundry machinery and equipment
• Experience in the safe handling of detergents and cleaning chemicals
• Experience in Quality Assurance procedures
• Basic IT Skills in the use of Excel and word documents, email, stock systems, digital reporting, e-rosters, data entry, etc

Communication & Relationships

Essential criteria

• Ability to communicate effectively with all levels of staff with understanding of staff with learning difficulties where influencing and persuasive skills are required to advise on all aspects of work-related issues
• Ability to motivate, lead, delegate tasks and support a team
• Negotiating and influencing skills are required for dealing with ward/department staff regarding deliveries and ordering of linen.
• Dealing with staff issues, managing conflict within and from external agencies.
• Must be able to receive complex or sensitive information clearly and accurately from both verbal and documented reports
• Able to provide complex or sensitive information verbally and in range of documentary forms including letters and reports

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Easy read application: If you have a disability and find online job applications difficult, you can use an easy read application form instead.