Team Leader – Insomnia Barista

Central England Coop; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading co-operative society is seeking a Team Leader for their Insomnia Café in Leicester. In this dynamic role, you'll lead your shift, ensuring high standards of service, managing café operations, and fostering a positive team environment. Ideal candidates will have barista and supervisory experience, as well as a passion for delivering great customer service.

Qualifications

• At least 2 years Barista experience or 1-year Supervisory experience.
• Positive and enthusiastic attitude.
• Strong mentoring and leadership skills.

Responsibilities

• Leading shifts and ensuring organized service delivery.
• Managing orders, waste, and cash procedures.
• Building relationships and maintaining café standards.

Skills

Customer Service

Leadership

Barista Skills

Job description

What will you be doing?

We’re recruiting for a Team Leader to join our Insomnia Café.

In this exciting and varied role, no two days are ever the same. A fast paced and fun environment, you’ll get to work with an amazing mix of customers and colleagues to brighten your day whilst you master your coffee making and barista skills.

Leading your shift, you will help make sure that the café and the team are organised to deliver the best service and cafe experience to our customers - proactively engaging with the local community.

You’ll be working closely with the Café Manager in making sure that; there is a smooth system in place for orders and waste management, assistingwith rostering and planning for the café to achieve cafétargets, and ensuring that cash management and cash procedures are always followed accurately.

You’ll be a champion for customer service and always ready to lead by example by building strong relationships with your colleagues.

You’ll build expert knowledge of our food and drink range as well as keeping the cafe well stocked, beautifully clean and organised. This will include behind and in front of the counter, the shop floor, customer and team toilets. You’ll also look after the Health and Safety of our customers, colleagues and yourself.

How will I know if I am right for this role?

If you pride yourself on delivering great service and maintaining high standards, you’ll fit seamlessly into this role. We’re looking for people that have a positive and enthusiastic attitude to become members of our fantastic team.

Ideally, you’ll have at least 2 years Barista experience or 1-year Supervisory experience within a similar environment- where high standards are maintained by frequent audits and due diligence requirements.

Caring for our colleagues and customers is at the heart of what we do, having good mentoring and Leadership skills you’ll shine in this role and we’re here to help you be the best you can be.

We’re offering a variety of flexible shift patterns, working across a seven-day opening, and ask that you can support your team on availability.

Who are we?

As a progressive Co-operative Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and to know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all.

Within the Insomnia Café’s, there is a simple philosophy; that you will get the best cup of coffee every single time you visit. As part of being a leading coffee chain, Insomnia cafés are always looking for talented and ambitious coffee lovers to come and join the team.

To find out more about working for us, visit our website www.careers.coop