Team Leader - Hounslow

Hestia; Manor Park; On-site; GBP 38,000 - 48,000; Full time

Job summary

Hestia is seeking a Team Leader for our Connect to Work service in the Hounslow area. You will lead a team of Employment Specialists, driving evidence-based employment support for people facing barriers to work.

You will oversee day-to-day leadership, supervision, performance management, and collaborate with local partners, primary care networks and employers to embed employment support within wider pathways.

Qualifications

• Experience delivering or managing employment support services.
• Proven ability to lead teams through supervision and coaching.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead and develop the Connect to Work team to deliver high-quality employment support.
• Monitor service performance and ensure IPS fidelity and safeguarding compliance.
• Build strong relationships with employers, partners and community organisations.

Skills

Team leadership

Stakeholder management

Communication skills

Coaching and supervision

Problem solving

Tools

IT systems

Databases

Job description

We areHestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our Employment Servicesin Hounslow.

Sounds great, what will I be doing?

As the Team Leader for our Connect to Work service, you will lead and develop a team of Employment Specialists to deliver high-quality, evidence-based employment support for people facing barriers to work, including those with mental health conditions and disabilities. You will provide day-to-day leadership, supervision and performance management, creating a positive and inclusive team culture that promotes recovery through employment. Working closely with local partners, primary care networks, community organisations and employers, you will help embed employment support within wider support pathways and ensure the service delivers meaningful outcomes for participants.

You will be responsible for monitoring service performance, maintaining compliance with IPS fidelity principles, safeguarding requirements and organisational policies, and driving continuous improvement across the service. The role will also involve developing strong relationships with employers and stakeholders, supporting inclusive recruitment practices, promoting job retention and workplace adjustments, and contributing to the ongoing development and innovation of the service. As this is a community-based role, you will work throughout the Hounslow borough to meet the needs of participants and partners.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tickallthe boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

To be successful in this role, you will have experience delivering or managing employment support services and leading teams through effective supervision, coaching and performance management. You will be confident building relationships with stakeholders and employers, managing service targets and quality standards, and using IT systems and databases to monitor performance and outcomes. You will possess excellent communication skills, a person-centred approach, and an understanding of the barriers people can face when seeking employment, particularly in relation to mental health and disability. You will also have knowledge of safeguarding, equality, data protection and health and safety requirements, along with an awareness of the Equality Act 2010 and employment-related legislation. IPS training or a willingness to undertake it is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.