Team Leader - Home Condition

Livewest; West Wick; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual leave

Pension contributions

Health benefits

Learning and development

Family support

Wellbeing initiatives

Cycle to work

Volunteer days

Job summary

LiveWest seeks a Team Leader – Home Condition to lead a team of surveyors delivering property assessments aligning with asset investment and energy efficiency goals.

The role focuses on data quality, SAP energy data, and coordinating survey programmes across Somerset, including Weston-Super-Mare as the nearest office.

Qualifications

• Relevant technical qualification or significant experience.
• Building surveying and construction management skills and experience of undertaking comprehensive property surveys working at a similar level within an RSL or similar.
• Experience in the line management of teams of technical or surveying colleagues.
• Full understanding of the Decent Homes Standard as well as the Housing Health and Safety Rating Standard.
• Appreciation of the contribution housing can make to the goal of achieving net zero carbon emissions by 2050 and an understanding of the objectives of PAS 2035.
• Working knowledge and understanding of stock condition databases.
• Experience of building relationships with key influencers within the organisation.
• Knowledge of management as a subset of leadership and understands how leadership is not about a job title or position but a set of skills and abilities.
• Skills to develop the appropriate approach to supply the drive to reach the desired outcome.
• Good knowledge and understanding of processes and regulations as they are relevant to the team or specialist area.
• Basic Asbestos awareness.

Responsibilities

• Lead and manage a team of Property Condition Surveyors and Domestic Energy Assessors.
• Deliver high-quality stock condition surveys aligned with the Decent Homes Standard and HHSRS.
• Collaborate with strategic managers to plan and execute survey programmes.
• Ensure data quality through training, spot checks, benchmarking, and validation.
• Collect and analyse energy efficiency data to support SAP rating calculations.
• Monitor and report on survey access rates and performance.
• Validate planned repair proposals and update associated data.
• Champion excellent customer service and liaise with Neighbourhood teams to meet resident needs.

Skills

Team leadership

Property surveys

Data quality

Regulatory compliance

Education

CIOB / CIH / RICS or equivalent

Domestic Energy Assessor (accredited)

PAS 2035 Retrofit Assessor (accredited)

Job description

About The Role

Are you passionate about improving homes and making a real impact in communities? LiveWest are looking for a dynamic and experienced Team Leader – Home Condition to lead a team of surveyors in delivering high-quality property assessments that drive our asset investment strategy and energy efficiency goals.

As part of our Asset Management directorate, you will play a pivotal role in ensuring our property data is accurate, reliable, and aligned with compliance and sustainability standards. If you are ready to lead with purpose and help shape the future of housing, we want to hear from you!

Key Responsibilities:

• Lead and manage a team of Property Condition Surveyors and Domestic Energy Assessors.
• Deliver high-quality stock condition surveys aligned with the Decent Homes Standard and HHSRS.
• Collaborate with strategic managers to plan and execute survey programmes.
• Ensure data quality through training, spot checks, benchmarking, and validation.
• Collect and analyse energy efficiency data to support SAP rating calculations.
• Monitor and report on survey access rates and performance.
• Validate planned repair proposals and update associated data.
• Champion excellent customer service and liaise with Neighbourhood teams to meet resident needs.

Why Join LiveWest?

At LiveWest, we believe in creating a home for everyone. As a Team Leader – Home Condition, you will be part of a forward-thinking organisation that values innovation, collaboration, and continuous improvement. We celebrate diversity, support professional growth, and empower our people to lead with integrity and purpose. Join us and help shape homes that are safe, sustainable, and built for the future.

This role is being offered on a full time, 6 month fixed term contract basis working 37 hours per week. This role is field based covering the Somerset area, with Weston-Super-Mare as the nearest office.

For further information about this role, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

About The Candidate

• Relevant technical qualification or significant experience.
• Building surveying and construction management skills and experience of undertaking comprehensive property surveys working at a similar level within an RSL or similar.
• Experience in the line management of teams of technical or surveying colleagues.
• Full understanding of the Decent Homes Standard as well as the Housing Health and Safety Rating Standard.
• Appreciation of the contribution housing can make to the goal of achieving net zero carbon emissions by 2050 and an understanding of the objectives of PAS 2035.
• Working knowledge and understanding of stock condition databases.
• Experience of building relationships with key influencers within the organisation.
• Knowledge of management as a subset of leadership and understands how leadership is not about a job title or position but a set of skills and abilities.
• Skills to develop the appropriate approach to supply the drive to reach the desired outcome.
• Good knowledge and understanding of processes and regulations as they are relevant to the team or specialist area.
• Basic Asbestos awareness.

Desirable:

• CIOB / CIH / RICS or equivalent qualification in property surveying or working towards.
• Accredited Domestic Energy Assessor or willing to work towards.
• Accredited PAS 2035 Retrofit Assessor or willing to work towards.

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

About The Company

Our Reward and Benefits:

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

Inclusion at LiveWest:

We are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities.

Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.