Team Leader - Food & Beverage

Mecca Bingo; Gateshead; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to create unforgettable experiences at their Gateshead venue. In this pivotal role, you will inspire and empower your team to deliver exceptional customer service while fostering a welcoming and energetic environment. Your leadership will focus on putting customers first, ensuring that every interaction is memorable. With opportunities for leadership development and a fun workplace culture, this role is perfect for those looking to make a significant impact in the hospitality industry. Join a team where your contributions will be valued and celebrated!

Benefits

Competitive Pay

Leadership Development Opportunities

Employee Rewards Platform

Pension and Life Assurance

Company Sick Pay Scheme

50% Discount on Food and Soft Drinks

Qualifications

• Strong leadership and organisational skills are essential.
• Experience in hospitality or customer service is desirable.

Responsibilities

• Lead and motivate your team to deliver exceptional service.
• Manage shifts and build strong relationships with colleagues.

Skills

Leadership Skills

Organisational Skills

Customer Service

Communication Skills

Problem-Solving Skills

Ability to Thrive in Fast-Paced Environment

Job description

Job Description

What’s in It for You:

• Competitive pay (insert relevant hourly rate here)
• Leadership development opportunities and career growth potential
• Employee Rewards platform offering discounts on shopping, dining, and travel
• Pension and Life Assurance
• Company Sick Pay Scheme
• 50% discount on food and soft drinks for you and up to three friends

Summary of the Role:

As a Team Leader at our Gateshead venue, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Key Skills and Experience:

• Strong leadership and organisational skills
• Experience leading teams and driving excellent customer service
• A customer-first mindset with the ability to inspire and engage your team
• Excellent communication and problem-solving abilities
• Ability to thrive in a fast-paced environment
• Experience in hospitality or customer service is desirable but not essential