Team Leader - Dealz

Poundland; Sholden; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent discount retailer in the UK is seeking a Supervisor to oversee daily store operations and support management. Responsibilities include opening and closing the store, training colleagues, and ensuring a high standard of customer service. The ideal candidate is flexible with hours and has experience in retail. This role includes a comprehensive induction and a variety of benefits to foster employee development.

Benefits

10% discount on most in-store purchases

Exclusive discount portal

Career development opportunities

Birthday holiday extra

Qualifications

• Flexibility in working hours is required.
• Experience in a retail environment is beneficial.

Responsibilities

• Promote the best experience for customers.
• Open and close the store.
• Train, support, and develop colleagues.
• Monitor store standards.

Job description

Job Overview

Our Supervisors are an active part of our store management team by providing day‑to‑day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in‑town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues. What your day will look like:

Responsibilities

• Promoting the best experience for our customers
• Opening and closing the store
• Training, supporting and developing your colleagues
• Driving your own development
• Monitoring store standards and availability levels
• Dealing with deliveries
• Health and safety checks
• Adhering to cash handling and security procedures
• Clearly communicating within the store at all levels
• Planning and organising yourself and others

You’ll need to be as flexible as possible in the hours you can work; we may require you to work shifts.

Company Overview

Dealz is one of the largest discount retailers. Our vision is to ‘create amazing value every day’ for our customers. At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient. Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.

Benefits

• A four‑week induction programme
• Discount card – 10% discount on most purchases in‑store, including PEP&CO
• Family‑friendly benefits
• Loyalty service awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & career development
• Life assurance cover
• Health & wellbeing – employee assistance programme to support you
• Holiday allowance – increasing by one day per year (up to 33 days)
• Birthday holiday extra: take the day off each year as an additional day of holiday