Team Leader Complex Repairs

Beyond Housing; Redcar; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Agile working

Annual leave up to 39 days + bank

Real Living Wage commitment

Pension scheme

Wellbeing focus

Cycle to Work

Discounts and cashback

EV salary sacrifice scheme

Job summary

Beyond Housing is seeking a proactive Complex Repairs Team Leader to guide and support the damp team in diagnosing and executing repairs, while managing damp and mould cases in line with Awaab's Law. You will mentor colleagues, analyse performance data and collaborate across the business to maintain compliance and high service standards.

In this fixed-term 12-month position, you will lead with a customer-focused approach, ensure adherence to company procedures, and work closely with the Property

Job description

As our complex repairs team leader, you'll be leading and supporting the damp team in diagnosing, carrying out repairs and managing damp and mould cases in line with Awaab's Law. You'll also inspire and mentor your team, analyse performance data, and collaborate with colleagues across the business. You'll have a compliance mindset to ensure company procedures and Awaab's Law are adhered to, This role is a 12-month fixed-term opportunity/secondment.

We're looking for an experienced team leader with a strong compliance mindset, a customer-focused approach and excellent communication skills. You'll have a good understanding of building behaviours relating to damp and mould, along with knowledge of Awaab's Law.

As part of the complex repairs department, you'll support our work to ensure customers' homes are free from damp and mould, pest infestations and disrepair.

Craig Partington is our Property Manager Complex Repairs, so if you fancy an informal chat about the role, why not give them a call on 07583 130080.

Closing date for applications is Thursday 5 November 2026, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.

Beyond Housing's employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email [e-mail].

All about Beyond Housing

Since 2018, Beyond Housing has been providing homes, strengthening communities and creating opportunities for people across the north east and North Yorkshire.

Today, we provide over 15,000 homes, support more than 30,000 customers and employ over 800 colleagues, all united by a shared purpose: to provide homes customers want, services they value, places they are proud of, all delivered by people who care.

We believe everyone deserves the opportunity to thrive. That's why we're passionate about helping our customers and communities succeed, while creating a workplace where our colleagues can do the same. Our values shape everything we do. We are considerate, collaborative, ambitious and accountable, and we're looking for people who share those values and want to make a difference.

Our workplaces are designed to encourage collaboration, innovation and wellbeing. We strive to create an environment where colleagues feel valued, supported and empowered to bring their best selves to work and make a real impact every day.

As we continue to grow, so do our ambitions, which is why we are always looking for talented people to join us on our journey and help shape the future of Beyond Housing. The work can be challenging, but it's also rewarding, meaningful and inspiring. Every day brings an opportunity to change lives and strengthen local communities.

At Beyond Housing, we're committed to creating an inclusive workplace where everyone feels they belong. FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) is at the heart of everything we do, helping us build a culture where people are valued, heard and supported. We welcome applications from people of all backgrounds and are dedicated to ensuring a fair and accessible recruitment process.

Why choose us?

At Beyond Housing, our colleagues genuinely care about making a difference to the lives of our customers and communities. We believe that when people feel supported, valued and empowered, they can achieve great things. That's why we offer a fantastic benefits package designed to support your wellbeing, work-life balance and future ambitions.

Our benefits include:

• Agile working arrangements, including the opportunity to work from home up to two days a week (where the role allows) after your induction period
• Generous annual leave entitlement, with up to 39 days including bank holidays after five years' service, plus the option to purchase additional leave
• Competitively benchmarked salaries with annually negotiated cost of living increases
• Commitment to pay at least the Real Living Wage as defined by the Real Living Wage Foundation
• Good pension scheme with generous employer contributions
• A strong focus on colleague wellbeing, inclusion and career development
• Life assurance and compassionate time off when you need it
• Health cash plan, giving support for dental, optical and complementary treatments, plus free flu vaccinations
• Colleague recognition programmes including Cheers for Peers, Star of the Quarter and our annual Star Awards
• Long service awards recognising every five years of service
• Cycle to Work scheme and cycle parking
• Retail discounts and cashback offers at a range of national retailers and leisure providers
• Salary sacrifice electric vehicle scheme to support sustainable and affordable travel.