Team Leader - Cineworld Brighton

Cineworld Cinemas Ltd; Brighton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a leading cinema chain for a Team Leader in Brighton! In this role, you will be the face of the cinema, guiding your team to provide an exceptional experience for all guests. You will engage in various responsibilities, from cash handling and food management to coaching team members and resolving customer complaints. With perks like free movies and a comprehensive benefits package, this position not only promises a dynamic work environment but also a pathway for career growth within the company. If you're passionate about cinema and customer service, this could be your perfect role!

Benefits

Free Movies

Cinepass for Complimentary Visits

28 Days Holiday

Contributory Pension Scheme

Cashback Healthcare Plan

Eye Care Scheme

Retail Incentives

In-House Competitions

Qualifications

• Proven experience in cash handling and customer service.
• Strong leadership skills with the ability to coach and train team members.

Responsibilities

• Lead and support a team to deliver excellent customer service.
• Handle cash, food stock, and maintain cleanliness and standards.

Skills

Cash Handling

Food Handling

Technology Use (IT Systems, Till Operations)

Customer Service

Team Leadership

Complaint Resolution

Coaching

Education

High School Diploma

Management Training

Tools

IT Systems

Till Operations

Job description

See The Stars Beside The Seaside at Cineworld Brighton

Team Leader - Full Time

Please ensure that you upload your current CV when applying.

As a Team Leader, you and your team will be the face of Cineworld, striving to deliver an unrivalled cinema experience for all customers. You will provide leadership and support to the team while ensuring a superior standard of service and a safe, clean environment for everyone.

Responsibilities include but are not limited to:

• Cash Handling (Including Reconciliation)
• Food Handling and Stock Control
• Use of Technology (e.g., IT Systems, Till Operations, Telephones)
• Cleaning
• Increasing Sales
• Maintaining Standards
• Dealing Face to Face with Large Groups of People
• Addressing and Resolving Complaints
• Induction and Training of Team Members
• Coaching Team Members
• Monitoring Compliance and Maintaining Standards

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer. You may be able to see films before they’re open to the public and will be eligible for the Cineworld Cinepass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink.

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year. You may also want to join our contributory pension scheme, cashback healthcare plan, and eye care scheme.

We also offer retail incentives and in-house competitions where you can win amazing prizes! At Cineworld, we review our benefits regularly, and there are lots more rewards to come! *Terms and conditions apply to some benefits.

A Team Leader role within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a Cinema Manager. If you are looking for all of the above and more, apply now!