Team Leader - Billing

Alchemy Global Talent Solutions Ltd.; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the finance sector is seeking an experienced Billing Team Leader to oversee its billing function. The role entails managing a team, ensuring accurate invoicing, and driving improvements within the finance department. Ideal candidates will have a background in billing, HR, logistics, or relocation services, with strong analytical and communication skills. This position offers a hybrid working model to balance office and remote work.

Qualifications

• Proven experience in billing or invoicing, ideally in a supervisory or team lead capacity.
• Strong analytical skills with high numerical accuracy.
• Excellent communication skills with a problem-solving mindset.

Responsibilities

• Lead the end-to-end client billing process, ensuring compliance with contracts.
• Supervise billing team members, providing guidance and feedback.
• Identify and implement process enhancements to improve billing operations.

Skills

Analytical skills

Interpersonal skills

Problem-solving

Tools

Microsoft Excel

ERP systems

Job description

We are seeking an experienced and proactive Billing Team Leader to join our client's finance department. This leadership role will oversee the billing function, manage a small team, and ensure accurate, timely invoicing in line with contractual obligations.

Acting as a key point of escalation, the Billing Team Leader will also drive process improvements and maintain strong cross-functional relationships across internal departments and with clients.

This position offers hybrid working with 2 days per week required in the office.

Key Responsibilities:

• Lead and coordinate the end-to-end client billing process, ensuring compliance with contract terms and service-level expectations.
• Supervise and support billing team members in daily operations, providing guidance, training, and performance feedback.
• Oversee the generation of accurate and timely invoices across logistics, HR, relocation services, and third-party vendor charges.
• Serve as the primary liaison with Account Managers and Operations to confirm all billable activities are captured and approved.
• Resolve complex billing discrepancies and escalate issues as necessary.
• Maintain and manage client billing profiles, including pricing structures, billing rules, and contract updates.
• Collaborate with Finance leadership on month-end close, revenue recognition, and audit requirements.
• Produce and review regular billing performance reports and metrics for internal stakeholders.
• Identify and implement process enhancements to improve accuracy and efficiency in billing operations.

Requirements:

• Proven experience in billing or invoicing, ideally in a supervisory or team lead capacity.
• Sector experience in HR, logistics, or relocation services is highly desirable.
• Strong analytical skills with a high degree of numerical accuracy.
• Proficient in Microsoft Excel and experienced with billing or ERP systems (e.g. SAP, Oracle, NetSuite).
• Excellent interpersonal and communication skills with a problem-solving mindset.
• Ability to lead a team, manage workloads, and drive results under tight deadlines.
• Organised, detail-oriented, and comfortable handling multiple priorities.